Sims 3 login
Hello, Yesterday I bought a bunch of Sims 3 expansion and stuff packs to go with my game and used points from that to buy a few things from the store. However, when I went to download the large amo...
Forum Discussion
@sweetteabirdie Try moving your existing Sims 3 folder out of Documents\Electronic Arts and onto your desktop, which will let the game generate a new folder when you open the launcher. (Your saves and other content will be intact in the folder you've moved but temporarily not read by the game; we can address that later.) Don't add anything to the new folder; just try downloading an item from the store website and see whether you're asked to sign into the launcher.
If this doesn't help, please let me know what kind of install this is: Origin, disc, Steam, a mix of disc and Origin, or something else. Please also let me know whether you have two EA/Origin accounts, especially if your Sims 3 content—packs or store stuff—is divided across the accounts.
I’ve just tried that method and it didn’t work unfortunately. I still have the exact same issue.
I have the Sims 3 on Origin, on PC.
I use the same account across EA/Origin and the Sims 3 Store.
@sweetteabirdie Try clearing Origin's cache:
https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/
and repairing the game in Origin: open your game library, right-click on the Sims 3 icon, and select Repair.
If that doesn't help, I'm curious whether the issue is contained to the one user account on your computer. Please create a new admin Windows account and try downloading content there. Make it a local account, as in, don't sign into Microsoft, and don't sync with any other services. The account name should contain only letters and numbers, no special characters.
I'm not suggesting you need to switch accounts, just that this is a useful test to distinguish between diffferent categories of issue.
I have the same problem.
I had to reinstall windows, and when I reinstalled The Sims 3 everything was fine. But when I started downloading the sets using The Sims 3 inner Download Dashboard, the Dashboard will sometimes fail to download some of the items and show a notification saying that I don't own the object I was trying to download.
I have never used pirated content or installed something that I don't own, so this is 100% a bug. Then if the same error happens more than three times, a window will appear asking you to login. This login window always loops and its imposibe to download anything else (From the game or from the The Sims 3 page).
I have reinstaled, repaired The Sims 3 a couple of times and used the solutions posted above, but the "You don't own" error will always eventually appear, and the login window bug will follow it. and because the bug keeps ocurring you are never able to fully reinstall the game content.
@Kote-nox Do the downloads work if you only install from the store website? The in-game dashboard has always been finicky and unreliable.
