Forum Discussion

4mbm40wo949x's avatar
4mbm40wo949x
1 year ago

Sims 3 low graphics using Intel's Iris xe graphic card

Hey

I just downloaded the sims 3  my laptop has Intel's Iris xe card installed. And I can't get the game the recognize the card. Also its windows 64bit and I cant find the graphicrules.sgr file anywhere neither the game or bin folder. How can I fix this? If it can be fixed

Here's the device configuration

=== Rating info ===
GPU: 1 GPU Memory: 1 CPU: 3 RAM: 4 CPU Speed: 2419 Threading: 3
Adjusted CPU: 2825 RAM: 7932 Adjusted RAM: 7420 Cores: 4
=== Machine info ===
OS version: Windows 8 6.2.9200
OS prod type: 0
OS major ver: 6
OS minor ver: 2
OS SP major ver: 0
OS SP minor ver: 0
OS is 64Bit: 1
CPU: GenuineIntel
Brand: 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz
Family: 6
Model: 12
Cores: 4
HT: 1
x64: 0
Memory: 7932MB
Free memory: 1842MB

=== Graphics device info ===
Number: 0
Name (driver): Intel(R) Iris(R) Xe Graphics
Name (database): Intel(R) Iris(R) Xe Graphics [Found: 0, Matched: 1]
Vendor: Intel
Chipset: Vendor: 8086, Device: 9a49, Board: 881d103c, Chipset: 0001
Driver: igdumdim32.dll, Version: 31.0.101.4502, GUID: D7B78E66-D909-11CF-1A62-78A8AEC2D235
Driver version: 4502
Monitor: \\.\DISPLAY1
Texture memory: 32MB <<OVERRIDE>>
Vertex program: 3.0
Pixel program: 3.0
Hardware TnL: 1

pc
technical issues

1 Reply

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    1 year ago

    @4mbm40wo949x  The GraphicsCards and GraphicsRules files need to be somewhere, or the game wouldn't launch at all.  What kind of install is this?  Here are the default locations for the .sgr files in EA App and Steam installs:

    C:\Program Files\EA Games\The Sims 3\Game\Bin

    C:\Program Files (x86)\Steam\steamapps\common\The Sims 3\Game\Bin

    If you chose a custom location, look there instead.

    If you do find the .sgr files but can't figure out how to edit them, let me know.

    By the way, your laptop had very little free memory when you last launched Sims 3, according to the DeviceConfig.  That can and will lead to performance issues—the game can easily use more than the 1.8 GB RAM that was available at launch.  Given that your laptop only has 8 GB memory installed, it would be best not to run anything alongside the game, and to restart immediately before playing.

    If you restart your laptop and more than 4 GB memory is in use already, let me know.  You can see overall RAM use in the Task Manager.

Recent Discussions