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lolsterdance's avatar
lolsterdance
Seasoned Newcomer
6 months ago

Re: [Current Issue] Sims 3 doesn't open, Windows 7

Hi. I can't launch my sims 3 game on my windows 7. It doesn't launch from the EA app nor the sims 3 on my deskboard. It worked before but after I updated my computer I can't launch it anymore. It says its not compatible with my program? I have tried changing properties to be compatible with different windows versions but it didn't work. I also deleted all my CC's, repaired my games on EA and reinstalled the game but it's still not working. Please help. I attached my Dxdiag report if that helps. 

 

2 Replies

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    6 months ago

    lolsterdance  Please uninstall and reinstall your VC++ 2005 x86 runtime, which Sims 3 uses.  Open Windows Settings > Apps, scroll down to the Microsoft Visual C++ Redistributables, click the 2005 version (it won't say x86, but that's what it is), and uninstall it.  You can get a new copy here:

    https://www.microsoft.com/en-us/download/details.aspx?id=26347

    You only need the x86 version, not the other two.  Restart after installing and before trying to play.

  • lolsterdance's avatar
    lolsterdance
    Seasoned Newcomer
    6 months ago

    Thank you so much it worked! Im so grateful for your help and I've seen you help others as well. What a kind person. We really appreciate it! You are amazing. Truly thank you!!!!

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