sims 3 not launching windows 11
My Sims 3 isn't opening after I updated to Windows 11. I just updated to Windows 11 and every time I try to open Sims 3, it crashes to the desktop and the Origin launcher opens instead (like when you...
Forum Discussion
@puzzlezaddict I just tried to launch the game, and it crashed to my desktop again...Do you recommend that I just wait until EA has figured out what is going on or is there more we can do? Thank you for your help so far 🙂
@ohjosiek Just to be clear, you do not have the issue that EA is investigating. That is completely separate: it only impacts one family of very new Intel processors that have a new architecture that Sims 3 or Origin might not be accounting for. Your processor should run the game without any trouble, and EA is definitely not looking into any other Sims 3 issues, much less ones that only impact a subset of the many players with similar hardware.
Anyway, try playing while your computer is offline. You can sign into Origin and put it in offline mode, then disable wifi and/or disconnect the ethernet cable before pressing Play. If htat doesn't help, please post a new dxdiag so I can look for new errors and make sure the new graphics driver is working correctly.
I know it's been a while since I've responded to this thread. But I just tried to run the game again with your suggestion of playing offline. It did not work and I ran Dxdiag again to show you
Make sure this is installed: Download .NET Framework 3.5 SP1 | Free official downloads (microsoft.com) and install this as that is VC++ crash: Release v0.60.0 · abbodi1406/vcredist (github.com)
This will update all VC++ runtimes and remove old and broken version. Make sure you run it 4 times as admin because windows can break the installs.
@ohjosiek The Sims 3 crashes in your dxdiag reference a component of the VC++ 2005 runtime, the same errors you had when you first posted, but you said you already reinstalled the runtime. Did you ever try a clean user folder? As in, move the entire Sims 3 folder out of Documents\Electronic Arts and onto your desktop, and let the game spawn a new folder. Even if you tried this before, please do so again now just to be thorough: it's best to troubleshoot with a clean folder in place just to keep things simple.
Please also make sure that no service (for example OneDrive) is syncing your Sims 3 folder. Specifically, after you move the folder, but before you try to launch the game, check in Documents\Electronic Arts to make sure that the Sims 3 folder and its contents haven't reappeared or been duplicated.
- @ohjosiek Hi I just recently tried installing and running the game on a new laptop from Origin launcher. It wouldn't even install the game. Eventually I tried downloading the EA download manager/app. Signed in the same way and ID as used on Origin and the game popped up in my library ready to install. It actually worked straight away then installed the previous bought expansions along with it.
So I guess they've swapped back to the EA ap. Lazy dutchess was able to help fix the issue
