Forum Discussion

Anonymous's avatar
Anonymous
12 years ago
Solved

Sims 3 pets code purchased from amazon.com not accepted in Origin

Dear Sirs, having two accounts on origin for my two daughters ([edit: email address removed], 10 sims packages purchased including sims 3 base game, and [edit: email address removed], 9 sims package...
  • crinrict's avatar
    12 years ago

    You need to contact a Customer Support game advisor for this

    Game advisors can be found through live chat.

    1. https://help.ea.com/en/contact-us/ 
    2. Set your language to US at the bottom
    3. Click on Contact a game advisor 
    4. Describe your issue with a few words
    5. Click on Find a Solution
    6. Select Product: ex: The Sims 3 or Origin
    7. Select Issue Type: ex: Billing/Purchasing or Account Management
    8. Select Platform: PC
    9. Click Find solution
    10. Scroll down and click I still need help
    11. Click Chat Now to chat with a Game Advisor

    With Pics here: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html

About The Sims 3 Technical Issues

Get help with issues in The Sims 3 from fellow Simmers.83,274 PostsLatest Activity: 4 hours ago