Forum Discussion

Anonymous's avatar
Anonymous
10 years ago
Approved

Sims 3 Product code only showing up for expansions.

Hi,

I only have one product code for two games. A couple of years ago I bought the disk for Sims 3. I also bought the expansion World Adventures. I just recently tried to play it again by downloading Origin. When I made my Origin account and downloaded the launcher, both my games were there. However I was only presented with one product code for both games. The product code works for the expansion, but not the original game. I was wondering how I might be able to get another product code or something to download the main game.

Thanks.

3 Replies

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    Thanks. I have been trying to reach them but they have not been responding to my requests. Oh well, guess I'll keep trying.

  • rumbutter's avatar
    rumbutter
    Hero (Retired)
    10 years ago

    @melefson

    if it's taking to long to connect to live chat try clear the internet cache and switching your browsers  if on opera.safari chrome try switching to IE or Firefox

Featured Places