Forum Discussion

Anonymous

Not applicable

11 years ago

Sims 3 promo codes

Hi, a while ago I un installed the Sims 3, and now I want to reinstall it but it won't let me use the same promo code again. Do I need a new code or what can I do to be able to play my game again.

technical issues

3 Replies

EA_Aljo
Community Manager
11 years ago
Is your game registered in Origin? If so, you can download from there without the code. EA can also probably give you a new code with the right proof of purchase. Try opening a support case with them if you don't have the game in your Origin account.
Anonymous
Not applicable
11 years ago
It is but it still asks for the promo code, and saying that it has already been used and can't use it.
Anonymous
Not applicable
11 years ago
You'll need to contact a game advisor about that: http://eahelp.ea.com/en/ . For help with navigating the site, see this: http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/m-p/2161281