Forum Discussion
@DamienBlackCross Does your computer have a 12th-gen Intel processor? If so, that's the issue: Sims 3 doesn't start correctly on these CPUs. The workaround is limiting the game to one CPU core as it starts loading. Please see the accepted solution on page one of this thread:
If your computer has a different processor, or you're not sure what it has, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Hi! I'm on a windows 11. I've tried to use the DXDIAG information and it didnt work. I just bought the sims 3 and a few dlc. Generations and Seasons. It came with High-End Loft stuff and Late-Night packs, when I bought the base game. When I click the sims 3, the launcher comes up. But when I press the play symbol, nothing happens and it sends me to origin, without any reason. I never played the sims 3 before. Do u have any reason as to why this is happening?
- 2 years ago
*Version 1.69.43.024017 btw. No DLC/CC and no currency items either
- puzzlezaddict2 years agoHero+
@Blas227 The purpose of running a dxdiag is so I can read it and look for an explanation for why Sims 3 won't open. I don't mean problems that the dxdiag flags; I mean error codes and old or missing drivers and a bunch of other details. So please run one, if you haven't already, and attach it to a post here. Tag me (with the @ sign) when you do so I see it.
- 2 years ago
Hi! Sorry for being rude about the dxdiag.exe situation. Here's the link to the dxdiag.exe run I did.
- 2 years ago
*@puzzleaddict