Sims 3 Starter Pack missing starter packs
I purchased the Sims 3 starter pack on the EA App using my Xbox Game Pass which includes EA Play, and I noticed that when I downloaded the Sims 3 that I was missing the packs that come with the starter pack. I talked to the EA support, and they have been ZERO help at all. They basically said that the packs that came with the game were locked behind Origin even though I bought the game through the EA App. They ended up telling me it was my PC's fault that my game didn't have the packs installed which makes no sense and when I tried the game on another PC the same thing obviously occurred. I was wondering if anyone knew how to get the packs even though they are locked behind Origin. I have deleted the game, cleared the cache for the EA app and Origin and nothing has worked. I have tried contacting help about this multiple times, but they haven't done anything to actually fix the issue.
EDIT: My origin account does not recognize that I own the Sims 3 and also doesn't recognize that I have EA Play. So, I don't think I can fix it through Origin lol.
@theangrybicycle Unfortunately, I don't think there's anything you can do about this issue. The EA App still doesn't have all the content from older games, and while it will hopefully be added at some point, when that will happen is anyone's guess. Origin does sometimes allow people to download the content they should be getting with GamePass, so you can try searching Origin for Late Night or High-End Loft Stuff directly and see if you get a Download button. Other than that, I don't have anything to offer, sorry.
I'll point this issue out to EA people (again); just don't hold your breath that anything will change in the near future.
And no, of course it's not your computer's fault.
