Forum Discussion

Anonymous's avatar
Anonymous
12 years ago

SIMS 3 STARTER PACK PUCHASED AT WALMART

MY PRODUCT CODE IS NOT WORKING I HAVE BEEN TRYING FOR 3 DAYS AND NOW I WISH I HADN'T PUCHASED THE STUPID THING. YOU SHOULD BE ABLE TO INSTALL A GAME AND PLAY IT WITHOUT HAVINGTO JUMP THROUGH A BUNCH OF ONLINE HOOPS. I PROBABLY WILL NEVER BUY ANOTHER GAME BY EA

*Moved to The Sims 3 Forum

pc
technical issues

2 Replies

  • Anonymous's avatar
    Anonymous
    12 years ago

    calm down. jeez. Its not Ea's fault. If you bought it from walmart if it doesent work, just refundit. Ea didnt sell this one, wall-mart did.:manwink:

  • crinrict's avatar
    crinrict
    Hero+
    12 years ago

    You need to contact Customer Support game advisor for this

    Game advisors can be found through live chat.

    1. https://help.ea.com/en/contact-us/ 
    2. Set your language to US at the bottom
    3. Click on Contact a game advisor 
    4. Describe your issue with a few words
    5. Click on Find a Solution
    6. Select Product: ex: The Sims 3 or Origin
    7. Select Issue Type: ex: Billing/Purchasing or Account Management
    8. Select Platform: PC
    9. Click Find solution
    10. Scroll down and click I still need help
    11. Click Chat Now to chat with a Game Advisor

    With Pics here: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html

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