Forum Discussion

TheSwissOpossum's avatar
2 years ago
Solved

Sims 3 Store content wont install

Hello...

I dont know what EA is doing.. but i cant install my store content... when i install it it just dissapears again. Nothing is installed.. idk whats happening.. i do literally all the fixes and it still happens... 

Im freaking out for real

  • puzzlezaddict's avatar
    puzzlezaddict
    2 years ago

    @TheSwissOpossum  Please try again today; another user with the same issue reports that their Store content is now staying installed.

    If that doesn't help, let me know what kind of install this is: EA App, disc, Steam, or something else.  Please also let me know whether, in another clean user folder, items continue to work if you take your computer offline after installing them.  You don't need to reinstall everything, just a handful of items you can find quickly when testing.

8 Replies

  • TheSwissOpossum's avatar
    TheSwissOpossum
    New Scout
    2 years ago

    i allready have done that... it still deinstalled them.. i even made a completly new sims 3 folder.. still happening-....

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @TheSwissOpossum  If you install some Store content into a clean folder, does the content work at first, and then disappear later; or does it never work at all?  Is OneDrive running on your computer, and if so, does it help to pause syncing?  You can see the option by right-clicking the cloud icon in the lower-right corner of the screen.

  • TheSwissOpossum's avatar
    TheSwissOpossum
    New Scout
    2 years ago

    it appears at first but anytime i shut my computer down it gets deinstalled...

    and no i dont see OneDrive running

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @TheSwissOpossum  Please try again today; another user with the same issue reports that their Store content is now staying installed.

    If that doesn't help, let me know what kind of install this is: EA App, disc, Steam, or something else.  Please also let me know whether, in another clean user folder, items continue to work if you take your computer offline after installing them.  You don't need to reinstall everything, just a handful of items you can find quickly when testing.

  • TheSwissOpossum's avatar
    TheSwissOpossum
    New Scout
    2 years ago

    i use EA App and i have read its a common problem since people got forced to use the broken App instead of Origin..

    i try making a new folder, install some stuff and see if it stayes..

  • TheSwissOpossum's avatar
    TheSwissOpossum
    New Scout
    2 years ago

    update: it stayes installed! looks like it did got fixed.. i hope it stayes that way now...

    can i add my old saves or can it be that a corrupted save file can cause this issue?

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @TheSwissOpossum  Saves don't have anything to do with whether your Store content stays installed or disappears.  The only way I can imagine the saves playing any part is if OneDrive is syncing files and is out of storage, but that's easy to check.  So go ahead and move the saves back; you should be fine.