Solved
Sims 3 store
My content from the sims 3 store won't download. I changed my email on my origin account ever since I have been having issues with downloading my content. Please help, ea team offered no help.
@vvscess I suppose this could in fact be an account issue that you can't solve, and in that case I'll flag your thread for someone from EA to look at. But first, please make sure your email is showing as verified on ea.com. You can check under Account Settings > About Me.
If that's not the issue, please do all of the following, together and before trying to download content and even the steps you've done before, just to be thorough.
- Run the Origin reset tool
- Rename or move the Sims 3 folder in Documents > Electronic Arts
- Go into Applications > Utilities, open Keychain Access, search for sims , and delete any entry with sims3 in its name
- Install Firefox if you don't already use it, or if you do, clear its cache
- Repair Sims 3 in Origin
- Restart your computer
Once you've done all that, open the launcher to spawn a clean user folder, then use Firefox to try to download one Store item. Let me know whether it works.
