Forum Discussion

Anonymous's avatar
Anonymous
13 years ago
Approved

sims 3 supernatural wants to uninstall!!!

i installed sims 3 supernatural and it worked fine the first 12 hours but now every time i try and play it, it comes up with a box asking me if i really want to uninstall the game. but i dont want to uninstall it and i dont know what to do, can someone help me with this please???

7 Replies

  • Anonymous's avatar
    Anonymous
    13 years ago
    Approved

    when we run the autorun.exe or setup.exe it always gives an error saying that other extensions risk not to work if we continue to UNinstall the sims 3/supernatural???

    But we did not even had the opportunity to INstall???

    Every time we put disk in PC the SETUP automatically go's to UNinstall??

    Thx for some expert advise on this

  • Does this come up when you put in the DVD or with the DVD already in the drive ?

  • Anonymous's avatar
    Anonymous
    13 years ago
    Approved

    when i put it in. if i try to start it through the dashbord start up thingo (im sorry i dont know what its call = 3=) its says that its not installed or something

  • crinrict's avatar
    crinrict
    Hero+
    13 years ago

    The whole game or Supernatural ? What's the exact error you're getting ?

  • Anonymous's avatar
    Anonymous
    13 years ago
    Approved

    just supernatural. down the bottom the icon that should say its installed says its not. it just says

    "you currently have one or more expansion packs for the sims 3 supernatural installed. uninstalling the sims 3 supernatural may cause those expansion pack(s) to no longer function correctly unless you update your game via the sims 3 launcher. do you wish to continue uninstalling the sims 3 supernatural?" then it has the little yes or no button. 

    im sooo totally lost DX hellpp meeee plssss if you can

  • TJCH67's avatar
    TJCH67
    13 years ago

    Daughter just had the same error.  Tried to uninstall supernatural expansion pack and said it did it, but it was still in the list of programs to uninstall in control panel.  Went to install and got the error.  Had to clean the registry,  see this article

    http://simswiki.info/wiki.php?title=Game_Help:TS3_Uninstall

    after registry cleanned, I was able to re-install supernatural and it seems to be working fine now.

    Looks like the uninstall did not take out all the registry entries.

    Hope that helps.