Forum Discussion
@puzzlezaddictI have bypassed the launcher before this whole problem happened and I have not updated my Mac but I did download some content but I don’t think they are the problem they seem to be doing fine but I was thinking I’d I could download like a cleaner for the content but idk any for Mac any suggestions is good 🙂
but this is also kinda off topic but now my game every time I start launching it I just have a black screen and my cursor and idk what’s going on
@cathyyphan Please move the entire Sims 3 user data folder out of Documents\Electronic Arts and onto your desktop. When you open the launcher (please undo the bypass for now), a clean folder will spawn with no content. Don't add anything to it yet; just see whether you can load a new save.
Please don't install a cleaner app. Most of them do more harm than good in macOS—they have a tendency to delete essential system files along with everything else.
- 6 years ago@puzzlezaddict Ok I moved the folder and it run perfectly fine
- puzzlezaddict6 years agoHero+
@cathyyphan Then that means there's something in the folder you moved that's causing the problem. You can add back your old content in batches, testing each time to see whether the game still works; any batch that causes an error needs to be split and tested again until you've found the problem file(s). Here's a complete list of everything in your user data folder:
- 6 years ago@puzzlezaddict Ok I did move it did help but then a a day later it went back to the black screen