Forum Discussion
@cathyyphan Please move the entire Sims 3 user data folder out of Documents\Electronic Arts and onto your desktop. When you open the launcher (please undo the bypass for now), a clean folder will spawn with no content. Don't add anything to it yet; just see whether you can load a new save.
Please don't install a cleaner app. Most of them do more harm than good in macOS—they have a tendency to delete essential system files along with everything else.
- puzzlezaddict6 years agoHero+
@cathyyphan Then that means there's something in the folder you moved that's causing the problem. You can add back your old content in batches, testing each time to see whether the game still works; any batch that causes an error needs to be split and tested again until you've found the problem file(s). Here's a complete list of everything in your user data folder:
- 6 years ago@puzzlezaddict Ok I did move it did help but then a a day later it went back to the black screen
- puzzlezaddict6 years agoHero+
@cathyyphan Did you add any of your old content back immediately before you got the black screen? If so, you might have added a corrupt file. You can test all your content in another clean folder in batches; any batch that causes a black screen needs to be split and tested until you find the problem file(s).
If this isn't the issue, please check your iCloud settings to make sure your Documents folder isn't being automatically synced with cloud storage. It's fine to have iCloud enabled; the problem is the auto sync.
https://bluebellflora.com/2017/02/06/sims-3-and-sims-4-not-loading-save-games/