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Adderley101 Please do a clean uninstall of the game, as described here:
[Read First] Running Sims 3 in Windows | EA Forums - 8323446
Reinstall to a new location (a folder you create for this purpose), and don't make any changes to the game's program files before trying to play. The Alder Lake patch is unnecessary for an EA App install—the game was patched to fix the problem—and can only break things, so skip that entirely along with any other workarounds meant to address the original issue.
- Adderley1012 months agoNew Novice
hi i’ve uninstalled and reset my computer and lost all my sims for sims 4 in the process but im going to try this and give and update thank you
- Adderley1012 months agoNew Novice
I've just followed all the steps and downloaded the app changed the folder name to "bestgame" uninstalled both ea and sims 3 did the advanced scans, restarted came back here clicked the link for ea and redownloaded it and created the new folder to redownload it to launched the game once the start came up and still got the black screen and error message