Forum Discussion
Here is a screenshot of my Sims 3 page which is working just fine, which I interacted with just these very last few minutes.
You can see the date and time down the bottom right of my task bar.
Are you trying to access your page through your game, the EA App, or your browser?
Try using your browser and type the address manually into the address bar: www.thesims3.com
or click on this link: http://www.thesims3.com
or do a Google search for "sims 3 my page" to which the top result I get is:
And that result works just fine:
And then logging in worked just fine as well. However, it showed things like sim points, friend requests etc, so I'm not going to show you that one.
My game is on a separate computer and is offline, in fact the computer is not connected to the internet and doesn't have wi-fi. I initiated it while connected via an ethernet cable and then disconnected it after that. I've been transferring pictures with a stick. I've had the game on this computer too though, just not as elaborate because this is only a laptop. And I've been accessing my My Page the whole time.
- fruitydon1 month agoNew Scout
I am pleased you can access your page and everything else. There are so many players that can't and because they are no longer using the site, the servers or server, I don't know how many, are not as busy. My wall has been working better since many players are not online. This does not mean that it is fixed. There is less traffic for the servers to cope with, that is all. We all know what site to go on, we have been doing it for many years. I have been on the site since 2009. It has nothing to do with any cache or browser or anything like that. It is the server or servers issue.
Users connected to a different operational server may be fine.They need to fix the server or servers that we are experiencing problems on and do a full maintenance for us ALL to be able to get back on or use the site properly.
- PalmArrow1 month agoSeasoned Ace
DivinylsFan , your post got my hopes up that something was fixed, but it wasn't. I'm still unable to log in. It seems that login still works for some lucky people for unknown reasons!
- Faoiltighearna1 month agoRising Ace
i don't login through my launcher or the ea app. i use my browsers - firefox and chrome - to attempt to login to the thesims3 page, which i've accessed through typing in or through my saved bookmark. i get the same thing that everyone else having issues has been getting. click login, wait a moment, screen flashes quickly and... i'm on the main login screen still not logged in. i can't access 'my page' at all. page simply flashes and i'm still on the main page.
i can go to the store pages, but i'm not logged in on them, so can't download or purchase anything. if i attempt to login, it flashes, and puts me back at the main page. can't access my account billing or purchase history either.
i'm glad you personally aren't having trouble, but please, don't act as though we're merely computer novices who know nothing, and haven't all be jumping through every hoop imaginable to try and get access to our pages. i've been playing the sims since the og game and have been on the site since... well, i can't tell you, since i can't access that history, but for a really long time.
the team responsible for maintaining and servicing the store needs to get to working on it so that everyone - and not just a select few that aren't having this issue - that needs or wants to access anything from our pages to the store can do so.