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Fl0raSpirit's avatar
2 years ago

Sims 3 Won't Launch on new PC - Windows 11

Hey there, so I recently just got a new PC and I have been trying to install the sims 3 on it but everytime I try to run the game it doesn't open.

I open the launcher via the EA app and everything is fine with that, but as soon as I press play it doesn't open, but instead I am returned to the EA app. I've tried pretty much every single method here to fix the issue:

-Installed DirectX 9 and rebooted my PC

-Made sure .net framework 3.5 is turned on

-Tried LazyDuchess’s Alder Lake patch

-I tried cleaning out corrupt files using command promt and theres nothing else I can do beyond that point.

I don't mind resetting my entire pc and removing all its contents to get a fresh start but now I've found I'm running into another issue with my brand new PC.

Anytime I try and reset it, I get the following message: "There was a problem resetting your PC. No changes were made." I keep getting this error no matter which way I try and reset my PC, I've tried countless advanced methods to get it to reset but nothing is working.

I have a feeling this is probably the root cause of why my sims 3 isn't playable in the first place. If there is any insight into solving this issue any help would be appreciated! I have already tried to fix the issue by doing a full system cleanup using the Command Prompt with the following:

- dism /online /cleanup-image /restorehealth

- chkdsk C: /f /r

- SFC/scannow

I'm feeling very disheartened at the moment with all the fixes that aren't working. The sims 3 is very close to my heart and I was hoping I'd be able to play it on my new PC without any issues. I would greatly appreciate any help to try and solve this issue.

3 Replies

  • @Fl0raSpirit  The inability to reset your computer is concerning, and to be honest, I think you need to wipe the computer regardless of whether Sims 3 is working.  Instead of doing a reset, as you've been trying, do this:

    https://www.elevenforum.com/t/clean-install-windows-11.99/

    You'll need a USB you don't mind erasing, but those are cheap, and it's always good to have one or two lying around.

    I would strongly suggest creating a local Windows account, if you see the option, rather than one linked to your Microsoft account.  That gets around any potential problems with OneDrive, which you can always set up later if you want.

    Stay offline while installing Windows, and install the chipset drivers for your motherboard, if you have a physical install medium you can use.  Otherwise, you can download them onto a(nother) USB before starting the process, then install them while still offline.  This ensures you get the right drivers for your motherboard rather than whatever Windows decides to install.  This isn't necessarily critical, just best practice.  Once you've installed those drivers, you can go back online and let Windows handle whatever else it decides to install.

  • Fl0raSpirit's avatar
    Fl0raSpirit
    2 years ago
    @puzzlezaddict Thank you so much. I'm going to try this solution and see if it works, I managed to do a repair windows 11 install after a lot of other fixing but I still cannot reset my PC after that, hopefully this solution will work.

    As far as using the USB goes, can it be just a regular USB or does it need to be a specific one? Also- is there any benefit to creating a local Windows account instead of sticking with my Microsoft account?

    I don't know if this has any effect but my laptop is still active and using my current Windows account that is being used by my PC as well. I assume this shouldn't have any effect?
  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @Fl0raSpirit  I would suggest using USB 3.0 (or higher, if anyone makes them) rather than 2.0 just for the increased speed, but it's not strictly necessary.  The only critical point is that the USB needs to use a connection that your computer supports, but Type A is pretty universal.

    The benefit to creating a local Windows account is that you don't have OneDrive automatically moving your user folders around and then subsequent confusion when your files start disappearing.  I'm not saying they will disappear, only that I've seen it happen a lot, plus other issues related to full OneDrive storage or failed syncing or syncing old files.  It's simpler to avoid all that in the first place.

    You can link your Microsoft account to the PC later without involving OneDrive, but the only way to avoid OneDrive from the start is to create a local account first.  When the first Windows account you create is linked to your Microsoft account, OneDrive inserts itself automatically, with no user choice given.

    The setup with your laptop shouldn't affect any of this.

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