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Dr_Houdini's avatar
Dr_Houdini
New Novice
3 years ago
Solved

Sims 3 Won't Launch on Windows 10

Hi, I'm having problems running the Sims 3. I used to play on an older computer just fine but I upgraded over a year ago to a new one. The PC specs are: Processor: AMD Ryzen 5 3600 6-Core Processor...
pc
technical issues
  • roberta591's avatar
    roberta591
    3 years ago

    @Dr_HoudiniThe first time TS3 is launched a file is created in the user  documents/ Electronic Arts folder. This is the user data file for this game. This file will be checked every time you start the game. Windows may copy this folder to the user OneDrive folder to save data to the cloud as backup. The game then uses the OneDrive folder. If Windows is syncing files these files may be unavailable until the sync is complete.Microsoft really wants you to use OneDrive. I don't use OneDrive as I NAS storage device for backup. I usually don't backup my games as they can be reinstalled. I have configured OneDrive not to backup my games and the game installs and runs as it should. You could uninstall OneDrive (some users have done this and it can be reinstalled if needed) but then you get a nag message about OneDrive. Another issue with OneDrive is Microsoft gives you only so much free space in the cloud. Once that gets filled up Microsoft wants you to buy (that means pay for) more cloud storage.  hth

Dr_Houdini's avatar
Dr_Houdini
New Novice
3 years ago

I'm so sorry @jborbs22 , if you're referring to regular specks then you can pull up basic specs in  Settings > System > About (This is to find RAM and Processor specs). For the dxdiag file you keep seeing attached, this can found by going to your windows search bar and typing "dxdiag"

Click the program and let the green bar fill in the bottom left. once full press "Save All Information" to create a file and attach it to your thread through "choose file"

I know I said I'm not tech savvy but I mean that in sense that I have no idea what I'm doing when it comes to my game not working. Also, don't worry about not knowing some of this stuff since it really down take time to understand lol...

jborbs22's avatar
jborbs22
3 years ago

Device name MSI
Processor 12th Gen Intel(R) Core(TM) i7-12650H 2.30 GHz
Installed RAM 8.00 GB (7.71 GB usable)
Device ID F92A922D-50AC-4561-AD9D-86CBD3D2FF3C
Product ID 00342-22112-01686-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

My fiance is going to change the RAM to 32 GB when he has time, so for now it's on the lower side apparently. Everything else is pretty solid from what I heard (but what do I know). 

Thank you so much! 

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