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@shurumushurumu I'd suggest reinstalling Origin, at least for now. You can download it from here:
It's fine to have both Origin and the EA App installed on the same computer; you just can't run them both at the same time. If you get an error when trying to install or open Origin, restart your computer, or open the Task Manager and kill the EABackgroundService.exe.
If Origin thinks Sims 3 is still installed, you can run a game repair, which should put back any missing files. It's not as clean as uninstalling and reinstalling the entire game, but it might be good enough, and if not, Origin should allow you to uninstall fully.
The "no packages to install" error is a known issue with a partial workaround; please see page two of this thread:
If the world your save takes place in is not loading properly, then the "serious error" is a common result. This can also happen if you try to load a save while an expansion it uses is no longer present, for example if the EA App decides not to load all of your packs. So while this is a frustrating outcome, it's more a symptom than a separate problem. If and when you get all your packs and store stuff installed and loading, please test the save again and let me know whether it loads properly.
thanks for the advice! unfortunately nothing seems to work. i tried installing origin again but it won't recognize anything aside from the base game, I'm unable to get to any of my sims 3 packs or worlds, it shows up empty in the launcher and if i try to "install packs" from the launcher it just takes me to the origin sims 3 page. Looks like they really screwed up since a LOT of people are unable to play sims 3 now, I hope they can fix it asap. I've tried everything under the moon for the last few weeks to make my sims 3 launch but no luck. and I'm not playing ts4 lol
- puzzlezaddict3 years agoHero+
@shurumushurumu I was hoping you wouldn't be affected by the issue of Origin not showing the list of packs, which is less common than the various EA App issues. But there's no fix for the Origin issue at this point, so it's worth trying the EA App again and seeing if you can get around at least some of the problems. Please clear the cache data for both the EA App and Origin:
https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/
Then install the App and let me know whether your packs install now (if they're not already downloaded). And try the workaround for the store content: it does seem to help most people. But it would be best to only install a few items when testing, just to keep things simple.
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