2 years ago
Sims 3 wont load
I just bought a brand new laptop and when I installed sims 3 and used the launcher, it sent me to the ea app. So, I used the play button there and it sent me back to the launcher which sent me back t...
@token1984 If your computer has a 12th-gen or newer Intel processor, that's the issue: Sims 3 doesn't start correctly on these CPUs. Please see the accepted solution of this thread for workarounds:
Otherwise, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/