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matheusmarozzi's avatar
matheusmarozzi
Newcomer
3 months ago
Solved

Sims 3 won't open in Lenovo LOQ laptop

Hi everyone,   I'm having a serious issue with The Sims 3 and I'm hoping someone can help me.   My specs: - Lenovo LOQ laptop - Intel Core i5 (12th or 13th gen) - NVIDIA RTX 3050 - 16GB RAM ...
crashing
graphics
hardware
pc
technical issues
  • puzzlezaddict's avatar
    puzzlezaddict
    3 months ago

    matheusmarozzi​  Please remove all the extra files you added to the game, or uninstall and reinstall it again.  Please also let me know whether your Documents directory is currently inside the OneDrive folder.  This is the usual cause for the "serious error" message.  How to move it is covered here:

    📓[GUIDE] [PC] Managing OneDrive | EA Forums - 12636625

    The guide was written with Sims 4 in mind but applies equally to Sims 3.

    If you still can't play with your Documents folder out of OneDrive and with every mod and utility removed, please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

puzzlezaddict's avatar
puzzlezaddict
Hero+
3 months ago

matheusmarozzi​  Please remove all the extra files you added to the game, or uninstall and reinstall it again.  Please also let me know whether your Documents directory is currently inside the OneDrive folder.  This is the usual cause for the "serious error" message.  How to move it is covered here:

📓[GUIDE] [PC] Managing OneDrive | EA Forums - 12636625

The guide was written with Sims 4 in mind but applies equally to Sims 3.

If you still can't play with your Documents folder out of OneDrive and with every mod and utility removed, please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

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