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Anonymous's avatar
Anonymous
10 years ago

Sims 3 won't run on 2015 macbook pro

Hi!

I just recently got a macbook pro (2015)- 

MacBook Pro (Retina, 13-inch, Early 2015)

Processor 2.9 GHz intel core i5

Intel Iris Graphics 6100 1536 MB

I tried to download and install Sims 3 (previously played on my old PC) and Sims 3 Seasons, but the game won't open.  I can get the launch up, but it either gives me an errors code that I cannot play while the game is running (game is not running), or it opens but gets stuck on what I assume is the opening screen (blue background with the green diamond on it.)

Please help if you can, I appreciate it lots 🙂

@Bluebellflora  please and thank you in advance

pc
technical issues

3 Replies

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    10 years ago

    @mschwalje

    The Sims 3 is not compatible on Macs which only have integrated Intel Iris graphics. If you would like to play the game on your Mac with these graphics you have to edit the GraphicsCards.sgr and GraphicsRules.sgr files. Instructions can be found here. Whilst this fix is working for some, unfortunately it doesn't seem to work for everyone.

  • Anonymous's avatar
    Anonymous
    10 years ago

    Hi,

    I am getting this issue, however it is on a machine that I previously played on. I did a factory reset of my machine, and when I tried to install the sims again, I can't get it to load past the initial screen - the blue square with the green diamond thing.

    I have tried uninstalling and reinstalling, still with no luck.

    I understand if it doesn't work with the new MacBook, but this was my old iMac that I played Sims on for hours and hours?

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    10 years ago

    @alizazaza

    - Have you moved your Sims 4 folder out from Documents > Electronic Arts onto your desktop and let the game regenerate a new, clean one? 

    - Have you tried reinstalling the super patch? The link is in my signature at the bottom of this post.

    - Which iMac do you have?

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