Sims freezes only in main world, not in the world of university...

When I play the sims 3, the game freezes in the main worlds after 5-15 minutes. When I minimalise the game and open it again (the color off the screen is a bit darker) I get just the time to save the...

technical issues

crinrict
13 years ago
Does that mean you have two graphic cards in there ? A radeon and the hd graphics ? If so, make sure, the game is running the radeon one:
@DarkAmaranth1966 wrote:
Right click anywhere on the desktop. That opens a menu with various options that includes the option to "Configure switchable graphics". After selecting this, another window opens for the Radeon that will allow the user to choose that card for whatever programs they want. There is also a check box in this window that says "show a pop up warning for unassigned applications". That should be checked. The next time the user runs the game, a pop up should open and let them designate the better graphics card for the game. After that, it should stay on the Radeon card.

Also try updating your graphic drivers. The one from the hd graphics are from 2011.

crinrict

Hero+

13 years ago

Could you also post the part about your graphic card ?

What world are you playing ? Do you have the same issue in every world and in every savegame or just a specific one ?

Anonymous

13 years ago

I have the problem in all worlds and all saved games, except if I play with the same game in the university world, then I have no issues.

The information you asked:

--> Name: Radeon (TM) HD 7690M XT

          Card name: Intel(R) HD Graphics Family
       Manufacturer: Advanced Micro Devices, Inc.
          Chip type: Intel(R) HD Graphics Family
           DAC type: Internal
         Device Key: Enum\PCI\VEN_8086&DEV_0116&SUBSYS_185E103C&REV_09
     Display Memory: 4095 MB
   Dedicated Memory: 2090 MB
      Shared Memory: 2005 MB
       Current Mode: 1600 x 900 (32 bit) (60Hz)
       Monitor Name: Algemeen PnP-beeldscherm
      Monitor Model: unknown
         Monitor Id: CMO1719
        Native Mode: 1600 x 900(p) (60.008Hz)
        Output Type: Internal
        Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumdx32,igd10umd32,igd10umd32
Driver File Version: 8.15.0010.2476 (English)
     Driver Version: 8.882.2.3000
        DDI Version: 11
       Driver Model: WDDM 1.1
Driver Attributes: Final Retail
   Driver Date/Size: 8/9/2011 18:32:00, 8311808 bytes
        WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
Device Identifier: {D7B78E66-4256-11CF-CF77-5438B7C2C535}
          Vendor ID: 0x8086
          Device ID: 0x0116
          SubSys ID: 0x185E103C
        Revision ID: 0x0009
Driver Strong Name: oem4.inf:ATI.Mfg.NTamd64.6.1:iSNBM1ML_PROXY:8.882.2.3000😛ci\ven_8086&dev_0116&subsys_185e103c
     Rank Of Driver: 00E60001
        Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C

System Devices

Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D Device ID: PCI\VEN_8086&DEV_1C2D&SUBSYS_3389103C&REV_05\3&11583659&0&D0 Driver: n/a

Name: Intel(R) Mobile Express Chipset SATA AHCI Controller Device ID: PCI\VEN_8086&DEV_1C03&SUBSYS_3389103C&REV_05\3&11583659&0&FA Driver: n/a

Name: Renesas Electronics USB 3.0 Host Controller Device ID: PCI\VEN_1033&DEV_0194&SUBSYS_1658103C&REV_04\4&97DF829&0&00E3 Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26 Device ID: PCI\VEN_8086&DEV_1C26&SUBSYS_3389103C&REV_05\3&11583659&0&E8 Driver: n/a

Name: Intel(R) HD Graphics Family Device ID: PCI\VEN_8086&DEV_0116&SUBSYS_185E103C&REV_09\3&11583659&0&10 Driver: n/a

Name: Radeon (TM) HD 7690M XT Device ID: PCI\VEN_1002&DEV_6740&SUBSYS_185E103C&REV_00\4&31AE8F37&0&0008 Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller - 1C22 Device ID: PCI\VEN_8086&DEV_1C22&SUBSYS_3389103C&REV_05\3&11583659&0&FB Driver: n/a

Name: 2nd Generation Intel(R) Core(TM) Processor Family DRAM Controller - 0104 Device ID: PCI\VEN_8086&DEV_0104&SUBSYS_3389103C&REV_09\3&11583659&0&00 Driver: n/a

Name: High Definition Audio-besturing Device ID: PCI\VEN_8086&DEV_1C20&SUBSYS_3389103C&REV_05\3&11583659&0&D8 Driver: n/a

Name: Xeon E3-1200/2nd Generation Intel(R) Core(TM) Processor Family PCI Express Root Port - 0101 Device ID: PCI\VEN_8086&DEV_0101&SUBSYS_3389103C&REV_09\3&11583659&0&08 Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 4 - 1C16 Device ID: PCI\VEN_8086&DEV_1C16&SUBSYS_3389103C&REV_B5\3&11583659&0&E3 Driver: n/a

Name: Intel(R) Centrino(R) Wireless-N 1030 Device ID: PCI\VEN_8086&DEV_008B&SUBSYS_53158086&REV_34\4&377ED954&0&00E1 Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 3 - 1C14 Device ID: PCI\VEN_8086&DEV_1C14&SUBSYS_3389103C&REV_B5\3&11583659&0&E2 Driver: n/a

Name: Realtek PCIe GBE Family Controller Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_3389103C&REV_06\4&27E778F4&0&00E0 Driver: n/a

Name: Intel(R) HM65 Express Chipset Family LPC Interface Controller - 1C49 Device ID: PCI\VEN_8086&DEV_1C49&SUBSYS_3389103C&REV_05\3&11583659&0&F8 Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 2 - 1C12 Device ID: PCI\VEN_8086&DEV_1C12&SUBSYS_3389103C&REV_B5\3&11583659&0&E1 Driver: n/a

Name: SDA Standard Compliant SD Host Controller Device ID: PCI\VEN_10EC&DEV_5209&SUBSYS_3389103C&REV_01\4&6196837&0&01E2 Driver: n/a

Name: Intel(R) Management Engine Interface Device ID: PCI\VEN_8086&DEV_1C3A&SUBSYS_3389103C&REV_04\3&11583659&0&B0 Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10 Device ID: PCI\VEN_8086&DEV_1C10&SUBSYS_3389103C&REV_B5\3&11583659&0&E0 Driver: n/a

Name: Realtek PCIE CardReader Device ID: PCI\VEN_10EC&DEV_5209&SUBSYS_3389103C&REV_01\4&6196837&0&00E2 Driver: n/a

crinrict
Hero+
13 years ago
Does that mean you have two graphic cards in there ? A radeon and the hd graphics ? If so, make sure, the game is running the radeon one:
@DarkAmaranth1966 wrote:
Right click anywhere on the desktop. That opens a menu with various options that includes the option to "Configure switchable graphics". After selecting this, another window opens for the Radeon that will allow the user to choose that card for whatever programs they want. There is also a check box in this window that says "show a pop up warning for unassigned applications". That should be checked. The next time the user runs the game, a pop up should open and let them designate the better graphics card for the game. After that, it should stay on the Radeon card.

Also try updating your graphic drivers. The one from the hd graphics are from 2011.
- Anonymous
  13 years ago
  I changed the graphic card and I can play the game with no further problems.
  Thank you for your help and your time!
  - crinrict
    Hero+
    13 years ago
    Great to hear.
    
    Could you please accept a solution so people know that this is solved and what the solution was.
    
    Thank you

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Sims freezes only in main world, not in the world of university...

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