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Anonymous's avatar
Anonymous
Not applicable
12 years ago

SIMS REDEMPTION CODE ALREADY USED WHEN BOUGHT THE GAME. HOW DO I GET A NEW ONE?

We went into game stop today and had purchased the Sims 3 World Bundle, it was unopened. Got home, opened it up. Put the disk into my PC and tried installing the two disks, when it had asked for a re...
pc
technical issues
crinrict's avatar
crinrict
Hero+
12 years ago

Ty to redeem the code here: https://store.thesims3.com/myAccount.html

where it says redeem a code

If that doesn't work, get in touch with a customer support game advisor

Game advisors can be found through live chat.

  1. https://help.ea.com/en/contact-us/ 
  2. Set your language to US at the bottom
  3. Describe your issue with a few words
  4. Select Product: The Sims 3
  5. Select Category: Billing/Purchasing or Account Management
  6. Select Platform: PC
  7. Click Find solution
  8. Scroll down and click I still need help
  9. Click Chat Now to chat with a Game Advisor

With Pics here: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html

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