So after following the FAQ troubleshoot

I'm still having trouble getting my Sims 3 base game and expansions to install via Origin. It downloads but it never opens up installshield wizard to complete the process. I even did a system restore...

technical issues

crinrict

Hero+

12 years ago

What's your operating system ?

labellasunshine
Seasoned Novice
12 years ago
My OS is Windows 7...I uninstalled all my downloaded mods (mostly clothes and shoes lol) and yet I'm still having problems with connecting to Origins. Should I uninstall the base game and download it again??
- crinrict
  Hero+
  12 years ago
  Try the tips here: http://answers.ea.com/t5/The-Sims-3/FAQ-Unable-to-connect-with-origin/td-p/186744/ first.
  - labellasunshine
    Seasoned Novice
    12 years ago
    I did everything the FAQ advised to do but I'm still having the same problem...and I removed all the mods, cc and saves sending them to the recycling bin. So would EA penalize me if I uninstall/reinstall the base game?