Solution invalid serial code

Accepted Solution invalid serial code [ Edited ]
Options
12-29-2013 03:43 PM - last edited on 12-29-2013 03:59 PM by rumbutter

Hello
 
On 28/12/2013 I made the purchase of the sims 3 (included in the package came 2 expansions : life in high style and collection of objects falling in the night) but not conseigo resgistrar the product , it says that the product code invalid this but I got the code in Origin itself that is  <edit security reasons> must register the game so I can rescue expanção bonuses earned in buying " date night " , the code of the same also says that this invalid following code :
 
 
Order Confirmation

Origin ( [edit: email address removed] ) Add to contacts 12/28/2013
To ☹️ <edit email adress>
Picture Origin

RECEIPT
Order Number: <edit security reasons>
Order Date : 12/28/13

Thank you for your order

How to download purchased games

1. You must download and install the Origin client to access their games. Get here the latest version of Origin.

2 . After installing the Origin client, you can login using your email address and password .

3 . Browse the " My Games " tab in the Origin client and click on " Ready to Download " button on the chosen title.

Summary of application

Payment Information
Fabio P Bosse
Lauro Cooke Street , 213
Blumenau SC 89032327

The Sims ™ 3 Starter Pack
U.S. $ 18.76
Download for PC / Mac
QTY : 1
Guarantee Great Games Origin : Qualified
See the instructions for download and redemption on each individual item .

The Sims ™ 3
included
Download for PC / Mac
Guarantee Great Games Origin : Qualified
To download the game, just visit the " My Games " in Origin.

The Sims ™ 3 High-End Loft Stuff
included
Download for PC / Mac
Guarantee Great Games Origin : Not Qualified
With the purchase of your game in Origin completed, it is automatically logged into your Origin account. The serial number is for reference only and the purchase will be sent by email to you soon for documentation . No need to " register" the serial number.

To download The Sims ™ 3 High-End Loft Stuff :
Visit the " My Games " in Origin client.

Expansion Pack The Sims ™ 3 Late Night
included
Download for PC / Mac
Guarantee Great Games Origin : Not Qualified
With the purchase of your game in Origin completed, it is automatically logged into your Origin account. The serial number is for reference only and the purchase will be sent by email to you soon for documentation . No need to " register" the serial number.

To download Expansion Pack The Sims ™ 3 Late Night :
Visit the " My Games " in Origin client.

Receiving rewards for registration
To access your rewards for game log , visit Store.TheSims3.com and login with the same account used for purchase. Browse for Sets > Holidays & Gifts > Rewards Registration ( http://br.store.thesims3.com/setsProductListing.html?scategoryId=12490 ) and download their contents there.

Night Encounter !
included
other
Guarantee Great Games Origin : Not Qualified
Serial code :<edit security reasons>
See how to redeem your collection Night Meeting :

1. First, install your game The Sims 3 !
2 . Register for the Sims3 Community . If you have not already done so , go www.thesims3.com/register in your browser or click the "Subscribe Now " button on the launcher .
3 . Return to this page ( http://www.thesims3.com/incentive/generalredeem ) and enter the unique code you received in the Origin field on the right
4 . When your code is entered, you will see a link to install the item on your Purchase History page (found in store.thesims3.com ) . Locate the item on your Purchase History page and click install * . This will start the game and install your item .

* It may take upto 5 minutes for the item to appear on your Purchase History page .
 
subtotal

U.S. $ 18.76

 
 
total

U.S. $ 18.76

 
Paid ( VISA )

U.S. $ 18.76

VAT / GST included , if applicable

Check the status of your order anytime in your Origin Account .

Want to ask a question ? The Origin support is available 7 days a week , 24 hours .

Please keep this email for your records.

By making this purchase, you authorize EA to charge prices above their method of payment. VAT / GST included , if applicable .

The purchase of digital or physical products EA is subject to the Terms of Sale EA , available at https://www.origin.com/pt-br/termsofsale and , because of virtual currency , the Digital Services Agreement .

By law , consumers in the European Union have the right to cancel your purchase within 14 days after it has been made: ( i ) after the date of purchase if you purchased services (such as a digital product ) , and ( ii ) upon receipt where you purchased a physical product . Note that you will lose your right of withdrawal if you start downloading your purchase before the end of this time , if the performance of our services has already started or remove or unseal the sealed package of your physical product . Access Terms of Sale https://www.origin.com/pt-br/termsofsale for more details . If I want to exercise your right to withdraw from the purchase of a sealed or boxed product, please note that we can not refund your shipping costs , unless otherwise provided in the FAQs . Https://help.ea.com/br/article/returns-and-cancellations See FAQs for more details .

For more details about the Great Game Guarantee see the FAQ .

Seller : EA Swiss Sàrl , Place du Molard 8 , 1204 , Geneva , Switzerland . Entered in Geneva Companies Registry ( Registry of Companies, Geneva ) under number CH -660- 2328005-8 Director : Jens Uwe Intat ( if you reside in another country ) . For details about our VAT records , https://www.origin.com/pt-br/vat click here .

© 2013 Electronic Arts Inc. All Rights Reserved .
Legal Notice | Privacy Policy | Terms of Service
 
 
 
I await the soon return .