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Anonymous's avatar
Anonymous
13 years ago
Approved

Store Content Not Staying Installed In My Launcher Or Appearing In Game

For ages now I haven't been able to get store content into my game. Sometimes it shows up in my launcher and then when I go back it's all gone. I install a world and it doesn't show up when I open m...
pc
technical issues
crinrict's avatar
crinrict
Hero+
13 years ago

You go to documents\thesims3 and move the two folders DCCache and DCBackup to the desktop (it's safer than deleting).

Start the launcher and let the game create a new folder. Then close the launcher and move the files *.dbc from the folder on the desktop back into your game (that's all non-store stuff). Then reinstall the Store content.

Anonymous's avatar
Anonymous
13 years ago
Approved

So i did that and there were only two files that were .dbc is that right?

  • crinrict's avatar
    crinrict
    Hero+
    13 years ago

    That depends on the amount of stuff you have installed.

    • Anonymous's avatar
      Anonymous
      13 years ago
      Approved

      I did everything as instructed and I still get the message of "update required to download item, make sure software is up to date.

      • crinrict's avatar
        crinrict
        Hero+
        13 years ago

        What is your base game version right now ?

        To find out, open your launcher and hover over the little base game icon in the lower left part of the launcher. It should say 1.38.

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