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Anonymous's avatar
Anonymous
12 years ago
Solved

Store content wont install "Install the latest Software Update"

So, after uninstalling then reinstalling my Sims 3 game, I needed to reinstall my Store content . But when I tried to install it I get the following message:

"*Item*: Installation failed: Please make sure your game has the latest Software Updates and try again."

My game is patched to 1.57, I know there is a Store Content update due, too, as I was told when I installed it. But I have refreshed the Game Updates page SEVERAL times yet, there is no updates available..I'm at my last straw now, I need my store content to play my save game in Lunar Lakes... How can I solve this? 😕mileymad:

pc
technical issues
  • Anonymous's avatar
    Anonymous
    12 years ago

    Thank you for your reply. I have found a solution to this, and it seems like I should have done this first, it is dumb I did not. It turned as I had downloaded a 'bad' version from my purchase history and all I had to do was re-download it 😕mileylol: . After re-downloading it a couple of times for each item, it has since worked and installed correctly. Thank you for your reply, though.

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  • Derek_Pearce's avatar
    Derek_Pearce
    Rising Traveler
    2 years ago

    If I am missing the file called contentpatch.package. where can I get that or how do I fix that?

    Thanks in advance,

    Derek

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @Derek_Pearce  For patch 1.69 (Origin/EA App) installs, the data formerly in ContentPatch is integrated into the game's program files.  So the folder should be empty, and this doesn't indicate a problem.

    Since this thread is quite old, I'll lock it here.  If you'd like help with your issue, please create your own thread.

  • sallyahoney's avatar
    sallyahoney
    Seasoned Newcomer
    19 days ago

    i have v 1.69.47 and all EPs  and SPs

    Have run Manage>Repair from the EA game page

    i located the contentpatch file but it is empty 0MB

     

    Still can't get to install a lot of files, and keep getting the same message to "Please make sure your game has the latest Software Updates and try again"

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    18 days ago

    Hey there,
     
    This thread is quite old and is being locked here to make sure info provided or reported is relevant to the current version of the game.
     
    Feel free to create a new thread if there's a subject you're wanting to discuss that doesn't have a more recent topic, thanks!  

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