Store content wont install "Install the latest Software Update"

You can check if you have the latest store content udpate this way: 

Go to this folder: documents\electronicarts\theims3\contentpatch and find a file called contentpatch.package. It should be around 7.78 MB in size.

There's a log which can be found in documents/electronicarts/thesims3 and is called Sims3LauncherLogFile.log

Post the content here

when i download content from the website it doesnt go into my downloads folder in open straight into the launcher. Im guessing my content must be "bad" too. What browser did you use? 

do you re-install it or re-download it????

another method that might work is you got to the users folder in your c:/ drive click on the folder named after yourself or your computer and open your documents folder, locate the folder labeled electronic arts and open the folder names the sims 3. after opening find the folder named dccache. select everything inside folder and safely cut and paste into a folder on your desktop. so that the folder is empty. reinstall all content that did not install only don't reinstall content already installed because it could mess it up again or not work at all. once instalation completes assuming everything installed correctly then you just cut and paste all the items you removed from folder before reinstalling. while i can not guarantee this will work it is something you can try because i have done this before and it worked. also check your content folder in same folder to make sure the store content patches are installed. if they are missing you will have to reinstall them with out those updates or patches your dlc will not install. i hope you find a way to get this issue resolved. also i do not work for ea nor am i affiliated with ea in any way except that i'm a customer just like you.

@Chevybaby1991  Can you please describe what exactly isn't working?  And also what you've tried so far?  This thread is pretty old, and troubleshooting has changed a bit since the original post.

@lanni0930  What are you trying to do?  If you're looking for the store content patches, they're not being offered by the launcher anymore.  Games patched to 1.69—i.e. any Origin/Windows install—now have the store patch data in their program files.  For those on disc and Steam installs, as well as anyone playing on a mac, there's no way to force the launcher to provide the patches anymore.  Please read this thread for more information:

https://forums.thesims.com/en_US/discussion/comment/16341942/#Comment_16341942

If this is not your issue, please describe exactly what you're trying to do, and what isn't working.