Store items deleting/installing
I just purchased a new pc and I downloaded everything. I am playing sims 3 on steam and my store content keeps deleting/uninstalling. It is very frustrating because I re-installed like 4 or more ti...
Forum Discussion
@Briona_rd Are your installed files being deleted, or are they present but not recognized by the game? All user content is located within the Sims 3 folder in Documents\Electronic Arts. Store content is installed into .ebc files in DCCache, with worlds and lots also having corresponding files in InstalledWorlds and Library, respectively.
Please check all of these locations and let me know what you see. How to troubleshoot depends on whether the files are disappearing or simply not being read properly.
@puzzlezaddict I've uninstalled all downloads, so I'm going to explain what was happening. I would install the store content and close the launcher, when I open it back up the store content showing as boxes, not pictures as previously before. They were still in my DL folder. When I went to open the sims game, none of the store content showed up in game. Like my worlds (roaring heights, riverview) and all of the other content.
@Briona_rd When you uninstall a store item via the launcher, the .ebc file that held that content doesn't get smaller, and if you uninstall all the items that the .ebc file held, it doesn't get deleted. Uninstalling through the launcher should remove files from InstalledWorlds or Library, but that doesn't always happen. The point is, reinstalling after uninstalling often doesn't work: if the corresponding .ebc file is corrupt, or there is still a file in InstalledWorlds or Library, you're likely to have the same outcome.
It seems like the best approach here is to start with a clean user folder and rebuild your content from there. Move the entire Sims 3 folder out of Documents\Electronic Arts and onto your desktop, open the launcher to spawn a clean folder, install one small store item, and see whether it shows up in-game. If it does, quit, restart your computer, and check again.
If the content disappears, please let me know whether there's a file labeled dcdb0.ebc in DCCache (as opposed to the temp files that will also be there). Please also let me know whether you have OneDrive running.
@puzzlezaddict sorry, should've told you everything that I did. I deleted everything in downloads, ddache, dc backup, installed worlds and worlds cache. I emptied the recycling bin. I'll try everything else now.
