Store purchase history fail
I purchased the Regency arcade on 6/17/2020, when i go to my purchase history and try to download it, it says i don't own the item and i have to purchase it again. I got it on the daily deal for 867 ...
Forum Discussion
Here's a better photo of my purchase history. The last photos were my purchase history as well but maybe this shows a little better I hope lol
EA_Lanna
Community Manager
Community ManagerHi @jenet0301,
I've taken a look into this as much as I can from the forums and what the advisor shared sounds correct. However, I will not be able to verify this myself as I don't have the same level of visibility from the forum.
To have this looked into or to get a second opinion, please open a case with our support team.
- EA_Lanna
I've taken a look into this as much as I can from the forums and what the advisor shared sounds correct. However, I will not be able to verify this myself as I don't have the same level of visibility from the forum.
To have this looked into or to get a second opinion, please open a case with our support team.
- EA_Lanna
