"Rsanda;c-18194068" wrote:
Sorry for repeated messages, but I encountered another issue with Store content not working. However, the error is complicated, and as such I made a video that clearly demonstrates the issue at hand: https://youtube.com/watch?v=aEGXBB9wy0Y
I will still to try to explain the issue in detail here:
-When I go to "My Collection" tab in EA App, and double click TS3 to launch the game, Store content works as expected.
-When I click TS3 first (on the EA App), then click the blue colored button with the title "PLAY", Store content doesn't work, it doesn't show up as installed in the launcher (under the tab "Installed Content" on TS3 Launcher), and downloaded content is shown as broken (meaning the thumbnail of that downloaded content does not show up) (Under the "Downloads" tab on TS3 Launcher.)
-When I double click the executable "Sims3Launcher.exe" directly, Store content doesn't work.
I again reported this issue using the EA App. Hopefully the explanation and the video is helpful enough to resolve this issue.
Edit: I don't know if I need to state this, but I didn't have any issues while using Origin. In fact, I just switched to Origin until the above issues are eventually resolved, and under Origin everything works as expected.
Heya,
A few questions to help us track this one down: Did you
just transition over from Origin to the EA app? If so, did you reinstall the game after this transition or are you using the previous Origin download still?
The Sims Team
