"EA_Cade;c-18194217" wrote:
Thanks so much, can you try reinstalling the Sims 3 through the EA app please and let me know if that resolved the issue you're seeing?
Sorry this took a while but I don't have the fastest network speed, but I did it.
So, I uninstalled TS3 from Origin, installed EA App, and installed TS3 using EA App. The same thing I described above happens.
But, I also did further testing. I deleted the whole "Documents/Electronic Arts/The Sims 3" folder. And downloaded new Store content. And so, this happened:
-When I download Store content after launching the TS3 Launcher from executable, that Store content file only works when I launch the launcher from the "Sims3Launcher.exe".
-When I download Store content after launching TS3 by double clicking TS3 in "My Collection" in EA App, that Store content file only works when I launch it again the exact same way, by double clicking.
So all in all, when you download Store content after launching TS3 in a specific way, you have to launch it the exact same way to get the Store content working.
Again, here's a video that demonstrates this:
https://youtube.com/watch?v=MxEOKkwwkkIAlso, while recording this, I also got a pop at 36. second (here:
https://youtu.be/MxEOKkwwkkI?t=36). This pop up never appeared to me before as well. But it appears like every 1/5 of the time when I try to download content. Since this also got caught in the video, I also want to report this issue as well.
Hopefully this will be helpful, and again sorry for the late reply!
Cheers :)
