The game can't/doesn't want to write cache
Hello everyone. I wrote about this problem on the NRaas forum and they told me that I could just leave a link to my post created there so you could see what we have already discussed a...
Forum Discussion
@bi0hzrd I read through the thread and don't see anything obvious that hasn't already been said. I did open Sunset Valley myself just to make sure I remembered correctly, and the simCompositorCache increased in size pretty much immediately, not that I doubted the info in the thread. (The file stayed 1 kb in size when I tested Midnight Hollow, as expected.)
What I would suggest here, as a test, is to try playing in a new admin Windows account. Make it local, as in, don't link it to your Microsoft account. You'll be able to launch Sims 3 without reinstalling anything, but your existing saves and other user data will of course not be available. This will distinguish between issues with your current account and with your system overall.
Additionally, in your main Windows account, please delete the WorldCaches folder, then load a Store world and let me know what appears in WorldCaches, both the files and their sizes. Then install a Store world in the new account and repeat the test.
For reference, please run a dxdiag and attach it to a post as well.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
So, I created a new local administrator account without linking it to Microsoft. After launching the game, the problem still remains.
I loaded the Sunlit Tides town (as I understand, I could choose any town from the Store?), after which files named SunlitTides_objects and SunlitTides_sims appeared in the WorldCaches folder. The size of the first file is 44.2 MB, and the size of the second file is 1.21 MB, meaning their sizes increased during my even brief gameplay. The result is the same on both accounts.Here is the dxdiag result:
@bi0hzrd Your dxdiag lists a few generic Windows errors, so I'd suggest running a couple of basic checks of your Windows system files:
- Hit Windows key-X
- Choose either “PowerShell (Administrator)” or “Windows Terminal (Administrator),” whichever option is offered
- Inside the window that appears, copy and paste “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes, and enter
- The system will start validating soon. If it throws an error, please list it here
- After it reaches 100%, hit Windows key-X again
- Again, choose “PowerShell (Administrator)” or “Windows Terminal (Administrator)”
- Inside the window, copy and paste “sfc /scannow” without quotes, and enter
- Post the message you receive here
Restart your computer, hit Windows key-i, select Update & Security, and click the box to check for updates. If any install, restart again afterwards.
As a separate matter, do you have any kind of cleaner app installed on your computer? If so, try disabling it. The app might be deleting the cache files for whatever reason. And I know you said you use only Windows Defender, which is disabled, but please look for any other antivirus under installed apps, just in case something is lurking on your system. It wouldn't be the first time someone was surprised to find a third-party antivirus installed.
If the above doesn't help, the AppHangB1 errors in your dxdiag could be related to the graphics driver, although this type of error is somewhat generic. But since the driver was mentioned as a possible issue in the NRaas thread, and your issue only appeared recently, it's worth trying a slightly older driver. You can find them here:
https://www.nvidia.com/en-us/geforce/drivers/
Try the game-ready driver from May 9 or 21. You'll need to clean-uninstall your current driver first, since it's newer than the one you'll install. Here's how:
Since some people ask, it's critical to use DDU rather than uninstalling the driver using one of the normal methods—that's the only way to be sure that the issue isn't the driver itself.
And yes, any Store world was fine, and the files appear to be the right sizes, although I don't have ST installed at the moment to compare. But it's unlikely the files would be large and the wrong size, so this is probably working as it should.
- @puzzlezaddict After executing the command "DISM.exe /Online /Cleanup-image /Restorehealth," I got the following message: "The restore operation completed successfully. The operation completed successfully." After executing the command "sfc /scannow," the following message appeared: "Windows Resource Protection found corrupt files and successfully repaired them. For online repairs, details are included in the CBS log file located at windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline repairs, details are included in the log file provided by the /OFFLOGFILE flag."
Yes, I have a cleaning program - CCleaner, but as far as I know, it doesn't work automatically; you have to start the process in the program yourself. But okay, I'll remove it completely and see what happens. I will also look for any antivirus programs. I will also try to remove the new drivers and revert to the old ones. Thank you very much for the suggestions and links.
