The Game won't launch

LiaKnow  You're not taking any more of my time than I want to spend, really.  I do this because I enjoy it.

My next suggestion would be to create a new admin Windows account and try playing there.  Make it local, as in, don't link it to your Microsoft account or any email address.  You'll be able to launch the game without reinstalling anything, but your saves and other content won't be available, and you'll need to edit Options.ini again (if the game doesn't work the first time) to reimpose windowed mode.

Double-check that the Nvidia GPU is still selected in the Control Panel in the new account, and for now, make it global, at least while you're trying to play Sims 3.  Restart your computer after imposing the setting if it's not already selected.

If that doesn't help, try playing in a clean boot, still in the new account:

https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd

The one service to leave enabled is the EABackgroundService, which the EA App needs in order to run.  Disable the rest as described.

When you reboot your computer, go through the Task Manager's background processes list shutting down any service that doesn't absolutely need to be running, for example anything from MSI Afterburner to RGB software might still be enabled.  If you accidentally kill a critical process and it doesn't restart on its own, just reboot your computer again.

Don't open anything other than Sims 4 and the EA App while testing, not even a browser window.

If this helps, you can selectively reenable services until you find the culprit, then either leave that disabled or (if it belongs to an app you want to keep using) let me know what it is so we can try to fix the underlying issue.

If it doesn't help, please post the Reliability Monitor error associated with the crash in the clean boot.

If you decide to reinstall Windows, that's fine, and understandable; this is your time, after all.  (It doesn't take me that long to write a post.)  At this point, it might be faster to reinstall Windows and your various apps than to find the cause of the issue.  But it really is up to you, and I'll keep trying, and go get a second opinion if and when I'm out of ideas, as long as you're still interested.

puzzlezaddict

Beskrivning
Felaktig programsökväg:    C:\Program Files\EA Games\The Sims 3\Game\Bin\TS3.exe

Problemsignatur
Händelsenamn:    APPCRASH
Programnamn:    TS3.exe
Programversion:    1.0.0.18
Programtidsstämpel:    6707155c
Namn på felmodul:    D3D12Core.dll
Modulens version:    10.0.26100.3624
Tidsstämpel för felmodul:    d6c91ea3
Undantagskod:    c0000005
Undantagsförskjutning:    001c427f
OS-version:    10.0.26100.2.0.0.768.101
Språkvariant-ID:    1053
Ytterligare information 1:    5c0c
Ytterligare information 2:    5c0c23d75afb1c4e336215c5d9c2d9b0
Ytterligare information 3:    27a5
Ytterligare information 4:    27a5927c27ef7338ff14001fce27de44

Extra information om problemet
Bucket-ID:    0f5d7c39f30202520ff6dfa81409f795 (2303274172430284693)

LiaKnow  Alright, since this is probably still due to the Intel graphics chip and/or driver, and it's stubbornly insisting on being part of the process, let's try installing a newer driver.  The one you have should be fine, but apparently not, and Acer offers a newer version for your laptop:

https://www.acer.com/us-en/support/product-support/Nitro_ANV15-51

Scroll down to the VGA section and download the first entry, with a version number ending in 6129.  Extract the .zip, and run the installer as an admin: right-click the download and select "Run as administrator."  Restart your computer after installing and before trying to play.

puzzlezaddict  When I try to intall it I get a message that the program is in an unauthorized place and I need to move it to a non-sytem folder, but even after moving it to a personal folder like pictures or documents I still get the same error message, even after restarting my laptop

LiaKnow  Please put it back in Downloads and see whether it runs (still run it as an admin).  And if that doesn't help, please post a screenshot of the error.

If your current Windows account doesn't have admin permissions, use the admin account instead, or create a new one.

There's also a way to force-install the driver if you want.  It's a bit complicated but safe as long as the driver itself is compatible with your system, which this one definitely is since it comes directly from Acer.  Let me know if you need it.

puzzlezaddictI might need to force install it as it's still not working (this **bleep** laptop is driving me insane)

The direct translation of the error messege is is:

The application can't be started

The program is in an unauthorized place. Move to a non-system folder

puzzlezaddict  It works now!!!!!! Thank you so much <3