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Anonymous's avatar
Anonymous
13 years ago

The redeem on the sims website only has 4 boxes but my serial number needs 5? Please help me

I used to have sims 3 but I got a macbook so for Christmas I got The Sims 3, which was compatible with my macbook, but for some reason my disk says 'no disk' after I installed it and try to play it, so I want to redeem my code online and as I typed it in it says enter code and has 4 boxes with all up needs 20 digits my serial number has 25 digits (5 boxes) how do I redeem the code? please please please I have been trying to set this up for 3 days and I can't find the solution.

3 Replies

  • Anonymous's avatar
    Anonymous
    13 years ago

    Yeah, my serial number is 20 digits and the redeem code that I need (assuming it is the serial code) is 16 digits

  • Hi, 

    In the bottom of the Home and community site of The Sims 3, there is my account. Under that there is a list of things and you can find both register a game and redeem a code. 

    Register a game is the one that has 5 boxes.

    Redeem a code is the one that has 4 boxes.

    I hope this helps. 

     

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