the sims 3 - missing DLCs
Hello! I have bought data disks many years ago, even from the days when they were bought in boxes. On the EA app, I have that all my DLCs (which I also have registered) have been downloaded. See scre...
Forum Discussion
@puzzlezaddict I bought them a long time ago (maybe about 9 years ago) at a shop. I do not know if it was a third party. But I have them physically. I have all the missing disks and codes with me, so I can show that is mine. I talked with support twice and they send me here to ask on the forum. Should I try it again?
@Adelaida1975 I think you should try again, this time while uploading the photos I described and asking explicitly about the status of the product codes. Many if not most support reps will simply confirm that an account owns the packs and not look further. So you have to ask the rep, and sometimes more than once, to take a close look at the status of the codes.
If this particular contact doesn't go well, please do post back. But I can't really help past that point, and it might take a few days from a reply from EA_Solaire. So please don't think anyone is leaving you hanging; it's just a question of timing.
@puzzlezaddict okay, I will try contacting support again. Thank you so much for your time
