The Sims 3 - Trouble With Loading Game
Hello!
I am having quite the issue with my Sims 3 game. I recently did a factory reset on my laptop, and ever since then, my Sims 3 game won't launch. I keep getting the "Sims 3 launcher has stopped working" pop-up. So, I went into Origin and tried to repair the game from there, which didn't solve the issue, I tried it a few times. I asked in my sims group for help and someone said to go ahead and delete all existing sims 3 files off the laptop and re-install. I have since deleted all files, but I can't seem to figure out how to re-install the game. When I look on Origin, it shows the game is still downloaded, but it won't play. Do I uninstall on Origin as well? I hope someone can help me, sorry I'm not very tech-savvy, haha but I will try anything anyone suggests will help! I miss my sims so much!! Thank you! ❤️
@ilovesims1116 The Sims 3 errors in your dxdiag are the ones associated with the DirectX 9 issue. Did you try manually installing it, as I mentioned in my previous post? If not, please do so now.
The Sims 3 folder with user data (saves, installed worlds, mods and custom content, etc.) doesn't show up until the first time the launcher opens. So it's not surprising that you don't have one yet.