Forum Discussion
Hey @puzzlezaddict thanks for the response! I do what you said but it didn't work so well, my game keeps crashing ☹️ i tried restarting the RAM like other posts said but it didn't work either, do you have any other suggestion that can help me? thanks again!
@nakdsims Please test in a clean user folder. Move the entire Sims 3 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content. Play while your computer is offline as well; you can sign into Origin and put it in offline mode, then disable wifi before pressing Play.
Don't add anything to the new Sims 3 folder: no mods, no store content, nothing at all, at least not yet. Just start a new save in Sunset Valley and let me know how it runs.
Your current saves and other content will be intact in the Sims 3 folder you moved but temporarily not read by the game. That can be addressed later; for now, the point is to test the game in a completely vanilla state.
- 3 years ago
I'm having the same problem. I can play a new save for a few hours but then it starts crashing within three minutes of starting play. I uninstalled, reinstalled, started a new game, same thing. Play for a couple hours (which means a large part of it is build/buy, not active play) and then crashing. I have a small amount of cc and mods installed, but it happened when I didn't have any cc installed too (since I've run this experiment twice). I've turned down graphics to the lowest settings and it hasn't helped. This has happened in Monte Vista and Twinbrook, so I'm assuming it will in other worlds as well. Help?
My specs:
MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports)
Monterey 12.5.1
2.3 GHz Dual-Core Intel Core i5
8 GB 2133 MHz LPDDR3
Intel Iris Plus Graphics 640 1536 MB
I have the following packs installed: Late Night, Seasons, Generations, Island Paradise, Ambitions, Into the Future, Showtime, University Life, World Adventures, Movie Stuff, Outdoor Living Stuff, Town Life Stuff.
- 3 years ago@puzzlezaddict Hey! thanks for the help!! this worked really well but when I tried to upload the game later without connection on my wifi or TS3 store it started crashing again. It only works well when I start a new file from 0 like you said. Any other suggestion? idk why this is happening, I review other Mac gamers and their game works really well ☹️
- puzzlezaddict3 years agoHero+
@shgmclicious Does this still happen if you play while your computer is offline? Do you use iCloud, and if so, is it full or close? Do you use an antivirus or perhaps a cleaner app, and which one(s)?
@nakdsims I'd also like to know whether you use an antivirus or cleaner app, ahd whether iCloud is close to full. It shouldn't matter when your computer is offline, but perhaps the way iCloud works has changed a bit since the last time I poked at it.
- 3 years ago
@puzzleaddict
omg I was always accustomed to playing offline but I think you're right that that was the key--turns out I had been forgetting to turn off my wifi, and now it's fine (also installed nraas overwatch again, but I bet it's the offline thing. Such a duh moment I can't believe I forgot!
- 3 years ago@puzzlezaddict Heyy! i don't use any antivirus on mi computer, and I have the 50 GB iCloud but the storage isn't full, it indicates that I used 28,7 GB, should I buy the 200 GB storage to see if works?
- puzzlezaddict3 years agoHero+
@nakdsims Definitely don't buy extra storage just for Sims 3. The questions here are whether your iCloud drive is full enough to prevent any more data from being uploaded, or whether the syncing itself is the problem. That's why I suggested trying to play while your computer is entirely offline: no internet connection means no syncing.
For now, I'd suggest playing in Sunset Valley, Riverview, or Twinbrook, and definitely not Isla Paradiso, which is the most unstable EA world. Keep lighting and tree detail at the minimum settings, don't add any custom content (store stuff is fine), and keep your computer offline while the game is running. And save often. If things are stable, you can try changing one detail at a time, for example raising a graphics setting or going back online, to see whether the crashing comes back.
If the game is still crashing even when you do all of the above, I don't really know what else to tell you except to save frequently. The one other thing you could try is playing in a new admin account, one not tied to your Apple ID and therefore not tied to iCloud either. There's no reason I see that it could help in your particular case, but you might get lucky.
About The Sims 3 Technical Issues
Recent Discussions
- 3 hours ago
- 3 hours ago
- 18 hours ago