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Unfortunately I'm experiencing the same thing. I've been trying to get EA to help but so far, customer service is just going through the trouble shooting list and I'm like "I'VE DONE THAT ALREADY DAMMIT." I've spoken to 3 guys already, if I find a solution, I'll make sure to post back and tell you. Please do the same if you find a way out.
Sure thing, and yeah i have legitly gotten to the point of wanting to sell my games that i love so much because im so tired of this.
- Anonymous12 years ago
I know right. It sucks. So depressing. I was so excited to get my new Retina MacBook Pro and play my sims since the old laptop has gone bonkers and then I can't bloody install it. I've been trying to work it out since yesterday. Ridiculous.
- EA_Spectre12 years ago
Community Admin
@chauntel123: If the base game is not yours, you should get a new base game if you want to play your expansion. WIthout the base game you will not be able to play them.
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