The Sims 3 Crashes at Loading Screen
I just installed the Sims 3 for the first time. The install was successful. When launching the game, the game plays through the intro video and gets to the loading screen. Then my computer complet...
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Hi @lovelightm,
I don't really think that your graphic driver is updated. DxDiag dates it at 2010, five years ago! Intel recommends to use this tool in order to get Intel HD Graphics updates for your i3 380M processor, give it a try and check if you can update drivers.
Hello, thank you for your response. 🙂 And yes, I saw that too. I tried having my computer update it, said it is the latest version. I tried two different ways via my computer updating system and got the same message that it was the latest version. it very well may be, like, the LAST version they made of it. "/
I tried the Intel Driver Utility, which says I can update a chipset and some wifi something or other, but for the driver, it said that mine was customized by the manufacturer of my computer. They said to go to Toshiba to ask them. I did.... I got no where. When I did a search for my driver, it says it is the latest one. "/ Can't be because it is crashing and I wouldn't get a white flagged window/from my comp message. There has to be an update for it, especially at Toshiba! I ended up joining their support message board to ask for help. If they updated the driver that was installed with mine since, to a new one with new numbers, course I wouldn't find an update for what I do have. I am afraid to manually update it until I understand the directions better. I only ran through it. A few times. LOL
I too am pretty sure it is my drivers. Until I can find an update and solution otherwise, my sims 3 will have to wait. ☹️ thanks again for your response, I bookmarked the link to go back to it. Am going to read through it again. I'll write a solution when I have one in case others need the info.
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