Forum Discussion

Anonymous's avatar
Anonymous
12 years ago

The Sims 3 Crashing problem

I just installed all of my previously owned Sims 3 game and expansion packs – in the correct order – to my new computer.  Everything worked great for a month. Then I purchased “Into The Future”. Now that the newest expansion pack  is installed, the game crashes. I have already tried everything this site offerd as a solution. Compatible? Yes. Reinstall, done.  System repair, done.  DEP settings, done. Run in Windows mode, tried it. Patches and updates, done. Completely uninstall “Into The Future,” done. But even without the expansion pack installed, the game crashes. I even uninstalled the game and all of the expansion pack, ran a system repair, reinstalled the games EXCEPT “Into The Future” – in the correct order – (I get sick of being told to “try that”) updated and patched everything the launcher suggested, repeated the DEP setting changes, and the game STILL CRASHES after 3 minutes. It is very aggregating to have bought a brand new computer to play games on, plus have $400 worth of games to play, and not be able to play them for more than 3 minutes after launch. Any other suggestions?

Tried – run as an administrator

Background programs off

Lowest graphic settings

I have all expansion packs – no stuff packs

No custom content or mods

Start game in ts3w.exe – tried it, doesn’t work

Can’t even play a game now so there are no “large game memories” to delete. Stops working as soon as it loads. Takes about 3 minutes.

I do not have ‘defective hardware’.

Opperating system: Windows 7 Home Premium 64-bit (6.1,Built 7601)

Processor: Intel® Core™ i7-3612QM CPU @ 2.10GHz (8CPUs), ~2.1GHz

Memory: 8192MB RAM

Name: Intel® HD Graphics 4000

Date: 3/26/12

------------------

System Information

------------------

Time of this report: 3/29/2014, 12:55:22

       Machine name: LESLIESCHOOL

   Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)

           Language: English (Regional Setting: English)

System Manufacturer: Dell Inc.        

       System Model: Inspiron 5720

               BIOS: Default System BIOS

          Processor: Intel(R) Core(TM) i7-3612QM CPU @ 2.10GHz (8 CPUs), ~2.1GHz

             Memory: 8192MB RAM

Available OS Memory: 8062MB RAM

          Page File: 2173MB used, 13947MB available

        Windows Dir: C:\Windows

    DirectX Version: DirectX 11

DX Setup Parameters: Not found

   User DPI Setting: Using System DPI

 System DPI Setting: 96 DPI (100 percent)

    DWM DPI Scaling: Disabled

     DxDiag Version: 6.01.7601.17514 32bit Unicode

------------

DxDiag Notes

------------

      Display Tab 1: No problems found.

        Sound Tab 1: No problems found.

        Sound Tab 2: No problems found.

          Input Tab: No problems found.

--------------------

DirectX Debug Levels

--------------------

Direct3D:    0/4 (retail)

DirectDraw:  0/4 (retail)

DirectInput: 0/5 (retail)

DirectMusic: 0/5 (retail)

DirectPlay:  0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow:  0/6 (retail)

---------------

Display Devices

---------------

          Card name: Intel(R) HD Graphics 4000

       Manufacturer: Intel Corporation

          Chip type: Intel(R) HD Graphics Family

           DAC type: Internal

         Device Key: Enum\PCI\VEN_8086&DEV_0166&SUBSYS_05641028&REV_09

     Display Memory: 1696 MB

   Dedicated Memory: 64 MB

      Shared Memory: 1632 MB

       Current Mode: 1600 x 900 (32 bit) (60Hz)

       Monitor Name: Generic PnP Monitor

      Monitor Model: unknown

         Monitor Id: SEC544B

        Native Mode: 1600 x 900(p) (59.995Hz)

        Output Type: Internal

        Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32

Driver File Version: 8.15.0010.2712 (English)

     Driver Version: 8.15.10.2712

        DDI Version: 11

       Driver Model: WDDM 1.1

  Driver Attributes: Final Retail

   Driver Date/Size: 3/26/2012 20:09:58, 8087040 bytes

        WHQL Logo'd: Yes

    WHQL Date Stamp:

  Device Identifier: {D7B78E66-4226-11CF-0079-6E25A9C2C535}

          Vendor ID: 0x8086

          Device ID: 0x0166

          SubSys ID: 0x05641028

        Revision ID: 0x0009

 Driver Strong Name: oem70.inf:IntelGfx.NTamd64.6.0:iIVBM0:8.15.10.2712😛ci\ven_8086&dev_0166&subsys_05641028

     Rank Of Driver: 00E60001

        Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C

   Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

       D3D9 Overlay: Supported

            DXVA-HD: Supported

       DDraw Status: Enabled

         D3D Status: Enabled

         AGP Status: Enabled

8 Replies

  • Anonymous's avatar
    Anonymous
    12 years ago

    -------------
    Sound Devices
    -------------
    Description: Speakers / Headphones (IDT High Definition Audio CODEC)
    Default Sound Playback: Yes
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_76E0&SUBSYS_10280564&REV_1001
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: stwrt64.sys
    Driver Version: 6.10.6388.0000 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 2/13/2012 22:20:52, 535552 bytes
    Other Files:
    Driver Provider: IDT
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Communications Headphones (IDT High Definition Audio CODEC)
    Default Sound Playback: No
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_76E0&SUBSYS_10280564&REV_1001
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: stwrt64.sys
    Driver Version: 6.10.6388.0000 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 2/13/2012 22:20:52, 535552 bytes
    Other Files:
    Driver Provider: IDT
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    ---------------------
    Sound Capture Devices
    ---------------------
    Description: Internal Mic (IDT High Definition Audio CODEC)
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: stwrt64.sys
    Driver Version: 6.10.6388.0000 (English)
    Driver Attributes: Final Retail
    Date and Size: 2/13/2012 22:20:52, 535552 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    Description: Rec. Playback (IDT High Definition Audio CODEC)
    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name: stwrt64.sys
    Driver Version: 6.10.6388.0000 (English)
    Driver Attributes: Final Retail
    Date and Size: 2/13/2012 22:20:52, 535552 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    Description: Microphone / Line In (IDT High Definition Audio CODEC)
    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name: stwrt64.sys
    Driver Version: 6.10.6388.0000 (English)
    Driver Attributes: Final Retail
    Date and Size: 2/13/2012 22:20:52, 535552 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    -------------------
    DirectInput Devices
    -------------------
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Poll w/ Interrupt: No

    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x8086, 0x1E2D
    | Matching Device ID: usb\root_hub20
    | Service: usbhub
    |
    +-+ Generic USB Hub
    | | Vendor/Product ID: 0x8087, 0x0024
    | | Location: Port_#0001.Hub_#0001
    | | Matching Device ID: usb\class_09
    | | Service: usbhub

    ----------------
    Gameport Devices
    ----------------

    ------------
    PS/2 Devices
    ------------
    + Standard PS/2 Keyboard
    | Matching Device ID: *pnp0303
    | Service: i8042prt
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    |
    + Dell Touchpad
    | Matching Device ID: acpi\dll0564
    | Upper Filters: ApfiltrService
    | Service: i8042prt
    |
    + HID-compliant mouse
    | Vendor/Product ID: 0x093A, 0x2521
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD

    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
    Drive: C:
    Free Space: 834.1 GB
    Total Space: 938.5 GB
    File System: NTFS
    Model: WDC WD10JPVT-75A1YT0

    Drive: D:
    Model: HL-DT-ST DVD+-RW GT60N
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

    --------------
    System Devices
    --------------
    Name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26
    Device ID: PCI\VEN_8086&DEV_1E26&SUBSYS_05641028&REV_04\3&11583659&0&E8
    Driver: n/a

    Name: 3rd Gen Core processor DRAM Controller - 0154
    Device ID: PCI\VEN_8086&DEV_0154&SUBSYS_05641028&REV_09\3&11583659&0&00
    Driver: n/a

    Name: Intel(R) 7 Series/C216 Chipset Family SMBus Host Controller - 1E22
    Device ID: PCI\VEN_8086&DEV_1E22&SUBSYS_05641028&REV_04\3&11583659&0&FB
    Driver: n/a

    Name: Realtek PCIe FE Family Controller
    Device ID: PCI\VEN_10EC&DEV_8136&SUBSYS_05641028&REV_05\4&2B33E56E&0&00E4
    Driver: n/a

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_8086&DEV_1E20&SUBSYS_05641028&REV_04\3&11583659&0&D8
    Driver: n/a

    Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 5 - 1E18
    Device ID: PCI\VEN_8086&DEV_1E18&SUBSYS_05641028&REV_C4\3&11583659&0&E4
    Driver: n/a

    Name: Intel(R) HM77 Express Chipset LPC Controller - 1E57
    Device ID: PCI\VEN_8086&DEV_1E57&SUBSYS_05641028&REV_04\3&11583659&0&F8
    Driver: n/a

    Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 1 - 1E10
    Device ID: PCI\VEN_8086&DEV_1E10&SUBSYS_05641028&REV_C4\3&11583659&0&E0
    Driver: n/a

    Name: Intel(R) Management Engine Interface
    Device ID: PCI\VEN_8086&DEV_1E3A&SUBSYS_05641028&REV_04\3&11583659&0&B0
    Driver: n/a

    Name: Intel(R) 7 Series Chipset Family SATA AHCI Controller
    Device ID: PCI\VEN_8086&DEV_1E03&SUBSYS_05641028&REV_04\3&11583659&0&FA
    Driver: n/a

    Name: Intel(R) USB 3.0 eXtensible Host Controller
    Device ID: PCI\VEN_8086&DEV_1E31&SUBSYS_05641028&REV_04\3&11583659&0&A0
    Driver: n/a

    Name: Intel(R) Centrino(R) Wireless-N 2230
    Device ID: PCI\VEN_8086&DEV_0887&SUBSYS_44628086&REV_C4\4&1C61C503&0&00E0
    Driver: n/a

    Name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D
    Device ID: PCI\VEN_8086&DEV_1E2D&SUBSYS_05641028&REV_04\3&11583659&0&D0
    Driver: n/a

    Name: Intel(R) HD Graphics 4000
    Device ID: PCI\VEN_8086&DEV_0166&SUBSYS_05641028&REV_09\3&11583659&0&10
    Driver: n/a

  • Anonymous's avatar
    Anonymous
    12 years ago

    ------------------
    DirectShow Filters
    ------------------

    DirectShow Filters:
    WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
    MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
    Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
    WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
    WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.18221
    Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
    Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
    WD Secure Source Filter,0x00200000,0,1,WDSecureSourceFilter.dll,3.00.0012.0000
    WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
    Record Queue,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
    WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
    WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,15.04.3508.1109
    WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
    WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,15.04.3508.1109
    WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
    DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
    Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713
    WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
    Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
    AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713
    VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713
    SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.16426
    DS Video Buffer Filter,0x00200000,1,1,DSBuffer_Video.ax,3.00.0012.0000
    AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
    StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
    MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
    MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713
    SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
    MainConcept AAC Encoder,0x00100000,1,1,mc_enc_aac_ds.ax,8.00.0000.43595
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
    MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
    Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
    SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
    Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
    MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713
    DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
    Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713
    Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
    ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713
    Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
    MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17835
    Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713
    Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713
    File Writer,0x00200000,1,0,WLXVAFilt.dll,15.04.3508.1109
    VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
    WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
    VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
    File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
    iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
    iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
    Intel® Mux Renderer,0x00200000,2,0,IntelMux.dll,3.00.0012.0000
    DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17835
    Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17835
    AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713
    RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
    Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
    WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
    MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
    DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
    SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.18386
    Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.18386
    MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
    Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
    StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
    Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17835
    AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
    WD Audio Filter,0x00200000,0,1,WDAudioFilter.dll,3.00.0012.0000
    AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713
    Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
    MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
    Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
    File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713
    Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
    StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
    AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
    Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713
    File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713
    File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713
    WDSource Filter,0x00200000,0,1,WDSourceFilter.dll,3.00.0012.0000
    Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
    Intel®WiDi H264 encoder,0x00200000,1,1,h264_enc_filter.dll,
    BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
    MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713

    WDM Streaming Tee/Splitter Devices:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

    Video Compressors:
    Ligos MPEG-2 Encoder (Intel) v1.9-MT,0x00000000,1,1,LigosDMOVid.dll,3.00.0012.0000
    WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
    WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
    MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
    DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
    MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713
    Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514
    VP60® Simple Profile ,0x00200000,1,1,qcap.dll,6.06.7601.17514
    VP61® Advanced Profile,0x00200000,1,1,qcap.dll,6.06.7601.17514

    Audio Compressors:
    WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
    WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
    MainConcept AAC Encoder,0x00100000,1,1,mc_enc_aac_ds.ax,8.00.0000.43595
    IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
    PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
    Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
    GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713
    Messenger Audio Codec,0x00200000,1,1,quartz.dll,6.06.7601.17713
    CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
    CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
    MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713

  • Anonymous's avatar
    Anonymous
    12 years ago

    Audio Capture Sources:
    Internal Mic (IDT High Definiti,0x00200000,0,0,qcap.dll,6.06.7601.17514
    Microphone / Line In (IDT High ,0x00200000,0,0,qcap.dll,6.06.7601.17514
    Rec. Playback (IDT High Definit,0x00200000,0,0,qcap.dll,6.06.7601.17514

    PBDA CP Filters:
    PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
    PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
    PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

    Midi Renderers:
    Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
    Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713

    WDM Streaming Capture Devices:
    ,0x00000000,0,0,,
    MicIn,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    MuxedIn,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    ,0x00000000,0,0,,
    Integrated Webcam,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

    WDM Streaming Rendering Devices:
    HpOut,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    ,0x00000000,0,0,,
    ,0x00000000,0,0,,
    Speaker/HP,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

    BDA Network Providers:
    Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

    Video Capture Sources:
    Integrated Webcam,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

    Multi-Instance Capable VBI Codecs:
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

    BDA Transport Information Renderers:
    BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
    MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

    BDA CP/CA Filters:
    Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
    Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
    PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
    XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

    WDM Streaming Communication Transforms:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

    Audio Renderers:
    Speakers / Headphones (IDT High,0x00200000,1,0,quartz.dll,6.06.7601.17713
    Communications Headphones (IDT ,0x00200000,1,0,quartz.dll,6.06.7601.17713
    Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
    Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713
    DirectSound: Communications Headphones (IDT High Definition Audio CODEC),0x00200000,1,0,quartz.dll,6.06.7601.17713
    DirectSound: Speakers / Headphones (IDT High Definition Audio CODEC),0x00200000,1,0,quartz.dll,6.06.7601.17713

    ---------------
    EVR Power Information
    ---------------
    Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
    Quality Flags: 2576
    Enabled:
    Force throttling
    Allow half deinterlace
    Allow scaling
    Decode Power Usage: 100
    Balanced Flags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 50
    PowerFlags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 0

  • I assume that after uninstalling ITF, you still had your game patched to 1.67 ?

    Did you have it patched before you installed ITF and was it working then ?

    Your graphics drivers are outdated and need an update and the chip is below minimum requirements since you need 128 MB of dedicated memory and you have only 64 MB. Since you said you have the lowest settings, it might still work though.

    Also did you add all expansion files to DEP as well or just the ts3w.exe ?

    ------------------------

    If you are you willing to try a third party tool, there's a tool called crash log analyzer (just google).

    It's not a magic tool that can stop the crashes but it can give an indication to where the error lies. Just copy the errors you get to the clipboard and post them here.

    This tool is not supported by EA so you'll be using it at your own risk

  • Anonymous's avatar
    Anonymous
    12 years ago

    Yes, the game patch 1.67 was installed at the time of installing ITF. The game was working fine before that time.  I have been reading more information and have noticed that many people are having a problem after the 1.67 patch. How do I uninstall the patch?

    I only changed to the lowest graphic settings when trying to make ITF work. Before that, I had graphics at default settings and it was working fine running

    Seasons which also requires 128MB of video RAM. How would ITF be different?

    (I also had all of these games through Seasons runnung on a 5 year old PC with Vista with 64MB of video RAM for over a year and they were working fine and the game with all expansion packs through Seasons was woring fine on my new computer before the patch)

    I added all expansion files to DEP as per  http://help.ea.com/en/article/how-to-manage-dep-settings/

    I will try the third party tool if uninstalling the 1.67 patch does not work. How do I uninstall the patch? or Do I just uninstall all of my packs and base game (again) run a system repair, and then reinstall all of the packs (in order) and refuse to install the patch and see if that works?

     

    I also never had Origin installed on my computer before. I was forced to install Origin when I was told by the launcher to run the 1.67 patch. Could that be the problem?

  • Anonymous's avatar
    Anonymous
    12 years ago

    Yes, the game patch 1.67 was installed at the time of installing ITF. The game was working fine before that time.  I have been reading more information and have noticed that many people are having a problem after the 1.67 patch. How do I uninstall the patch?

    I only changed to the lowest graphic settings when trying to make ITF work. Before that, I had graphics at default settings and it was working fine running

    Seasons which also requires 128MB of video RAM. How would ITF be different?

    (I also had all of these games through Seasons runnung on a 5 year old PC with Vista with 64MB of video RAM for over a year and they were working fine and the game with all expansion packs through Seasons was woring fine on my new computer before the patch)

    I added all expansion files to DEP as per  http://help.ea.com/en/article/how-to-manage-dep-settings/

    I will try the third party tool if uninstalling the 1.67 patch does not work. How do I uninstall the patch? or Do I just uninstall all of my packs and base game (again) run a system repair, and then reinstall all of the packs (in order) and refuse to install the patch and see if that works?

    I also never had Origin installed on my computer before. I was forced to install Origin when I was told by the launcher to run the 1.67 patch. Could that be the problem?

  • Anonymous's avatar
    Anonymous
    12 years ago

    it is not right that i have to have an additional program like Origin installed in order play something i have purchased. 

  • crinrict's avatar
    crinrict
    Hero+
    12 years ago

    Origin is only needed if you bought the base game after sept 2012. If you bought it before, you only need Origin to download the patches through the launcher and for the ingame store. You can manually install the patches either through older links or through the EP DVDs. So if you have the IP EP on DVD you can just use the patch that's on there. Origin is optional.

    If you bought the base game after sept 2012, Origin is a requirement.

    The game gets more demanding with every EP you install so while it might have still worked with seaons and pets, the extra expansion is what made it work not anymore but that's just a guess.

    To unpatch, you need to uninstall everything and reinstall and only patch from DVDs. You do need certain patches for the EPs to install but you only need 1.63 for ITF.

About The Sims 3 Technical Issues

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