Forum Discussion

New Novice

22 days ago

Solved

the sims 3 dlc missing

Can someone help me? I bought The Sims 3 World Collection (the Monte Vista and Hidden Springs worlds should appear in the game launcher) and they're not showing up in my library. I've already repaired the app, uninstalled and reinstalled the game and the EA app, and cleared the app cache about five times. Does anyone know what I should do?

build and buy

never cc or mods

worlds

puzzlezaddict
22 days ago
wiizbear Please see the first post of this master thread for an explanation of how to register and install Store worlds; this needs to be done through the Sims 3 Store website, not through the EA App.

[Current Issue] Sims 3 Store world can't register/install | EA Forums - 11143823

scoobybobs What content are you missing?

3 Replies

scoobybobs
Seasoned Newcomer
22 days ago
Hello! I'm glad I've come across your post as I've just discovered I've got a similar issue.
Since origin ended and we've had to use the ea app, half of my purchases from sims 3 are missing. I've looked on my order history, and everything listed before sims 4 has no description, no price (just sco) only an order number. I'm hoping the ea support could help us.
puzzlezaddict
Hero+
22 days ago
wiizbear Please see the first post of this master thread for an explanation of how to register and install Store worlds; this needs to be done through the Sims 3 Store website, not through the EA App.

[Current Issue] Sims 3 Store world can't register/install | EA Forums - 11143823

scoobybobs What content are you missing?
wiizbear
New Novice
21 days ago
puzzlezaddict Thank you so much for your help, I thankfully managed to get a refund from EA and now I'll be able to purchase the world from the correct place.