The Sims 3 DLC Not Appearing in the Launcher
I have four expansion packs for The Sims 3. They all appear in my EA account, but one, although shown as downloaded, isn't showing up in the game launcher. The games were previously registered with m...
Forum Discussion
EA_Solaire
Community Manager
Community ManagerHi bbuseiremm
Did you previously have two different EA accounts merged together?
Yes, it's been about 20 days.
- EA_Solaire
Thanks for the info! In that case it sounds like live support needs to manually re-add Island Paradise on your account so you can access it again. This isn't something we can do for you over the forums as we don't have access to your account details, but live support can take a look and get this sorted here. Please be sure to attach this forum conversation when you reach out so the team has additional information to reference.
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