Forum Discussion
puzzlezaddict
3 years agoHero+
@nessatay2223 Okay, so Generations isn't installed. Do you have the option to download it? If not, if the 64-bit version is listed as "unlocked" but you don't also see an entry for Generations with a Download button (there will probably be multiple entries), you'll need to contact EA customer support and ask that the "entitlement," as it's called, for the 64-bit version be added to your account.
https://help.ea.com/en/contact-us/
If you can in fact download the 64-bit version, then just do that.
nessatay2223
3 years agoNew Ace
Okay, thank you so much!
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