Forum Discussion

sparklin13's avatar
12 years ago

The Sims 3 Keeps Crashing During Create-a-Sim

I have the same problem. Here is my info:

------------------
System Information
------------------
Time of this report: 1/4/2014, 14:07:06
       Machine name: JASONBRADY-PC
   Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
           Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
       System Model: XPS 8300 
               BIOS: BIOS Date: 02/15/11 09:36:59 Ver: 04.06.04
          Processor: Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz (8 CPUs), ~3.4GHz
             Memory: 8192MB RAM
Available OS Memory: 8174MB RAM
          Page File: 3609MB used, 12737MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 32bit Unicode

3 Replies

  • ---------------
    Display Devices
    ---------------
              Card name: ATI Radeon HD 5450
           Manufacturer: ATI Technologies Inc.
              Chip type: ATI display adapter (0x68F9)
               DAC type: Internal DAC(400MHz)
             Device Key: Enum\PCI\VEN_1002&DEV_68F9&SUBSYS_010E1028&REV_00
         Display Memory: 4095 MB
       Dedicated Memory: 1010 MB
          Shared Memory: 3085 MB
           Current Mode: 1920 x 1080 (32 bit) (60Hz)
           Monitor Name: Dell ST2220L(Analog)
          Monitor Model: DELL ST2220L
             Monitor Id: DELA063
            Native Mode: 1920 x 1080(p) (60.000Hz)
            Output Type: HD15
            Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
    Driver File Version: 8.17.0010.1077 (English)
         Driver Version: 8.850.0.0
            DDI Version: 11
           Driver Model: WDDM 1.1
      Driver Attributes: Final Retail
       Driver Date/Size: 4/20/2011 01:07:48, 795648 bytes
            WHQL Logo'd: n/a
        WHQL Date Stamp: n/a
      Device Identifier: {D7B71EE2-2BB9-11CF-AD77-0421BEC2C535}
              Vendor ID: 0x1002
              Device ID: 0x68F9
              SubSys ID: 0x010E1028
            Revision ID: 0x0000
     Driver Strong Name: oem33.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_EvergreenC:8.850.0.0😛ci\ven_1002&dev_68f9
         Rank Of Driver: 00E62001
            Video Accel: ModeMPEG2_A ModeMPEG2_C
       Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
           D3D9 Overlay: Not Supported
                DXVA-HD: Not Supported
           DDraw Status: Enabled
             D3D Status: Enabled
             AGP Status: Enabled

  • ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
          Drive: C:
     Free Space: 702.9 GB
    Total Space: 953.8 GB
    File System: NTFS
          Model: Volume0

          Drive: D:
          Model: PLDS DVD+-RW DH-16ABS
         Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

    --------------
    System Devices
    --------------
         Name: ATI Radeon HD 5450
    Device ID: PCI\VEN_1002&DEV_68F9&SUBSYS_010E1028&REV_00\4&DDE86B&0&0008
       Driver: n/a

         Name: High Definition Audio Controller
    Device ID: PCI\VEN_8086&DEV_1C20&SUBSYS_04AA1028&REV_05\3&11583659&0&D8
       Driver: n/a

         Name: Hauppauge WinTV HVR-1250 (Model 79xxx, Hybrid ATSC/QAM)
    Device ID: PCI\VEN_14F1&DEV_8852&SUBSYS_79110070&REV_04\4&19771F19&0&00E4
       Driver: n/a

         Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 5 - 1C18
    Device ID: PCI\VEN_8086&DEV_1C18&SUBSYS_04AA1028&REV_B5\3&11583659&0&E4
       Driver: n/a

         Name: DW1501 Wireless-N WLAN Half-Mini Card
    Device ID: PCI\VEN_14E4&DEV_4727&SUBSYS_00101028&REV_01\4&AA4FEAE&0&00E0
       Driver: n/a

         Name: Intel(R) Desktop/Workstation/Server Express Chipset SATA RAID Controller
    Device ID: PCI\VEN_8086&DEV_2822&SUBSYS_04AA1028&REV_05\3&11583659&0&FA
       Driver: n/a

         Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 4 - 1C16
    Device ID: PCI\VEN_8086&DEV_1C16&SUBSYS_04AA1028&REV_B5\3&11583659&0&E3
       Driver: n/a

         Name: Broadcom NetLink (TM) Gigabit Ethernet
    Device ID: PCI\VEN_14E4&DEV_1691&SUBSYS_04AA1028&REV_01\4&290E7F79&0&00E3
       Driver: n/a

         Name: Intel(R) H67 Express Chipset Family LPC Interface Controller - 1C4A
    Device ID: PCI\VEN_8086&DEV_1C4A&SUBSYS_04AA1028&REV_05\3&11583659&0&F8
       Driver: n/a

         Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 3 - 1C14
    Device ID: PCI\VEN_8086&DEV_1C14&SUBSYS_04AA1028&REV_B5\3&11583659&0&E2
       Driver: n/a

         Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1102&DEV_7006&SUBSYS_00101102&REV_00\4&4F261B2&0&00E1
       Driver: n/a

         Name: Intel(R) Management Engine Interface
    Device ID: PCI\VEN_8086&DEV_1C3A&SUBSYS_04AA1028&REV_04\3&11583659&0&B0
       Driver: n/a

         Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 2 - 1C12
    Device ID: PCI\VEN_8086&DEV_1C12&SUBSYS_04AA1028&REV_B5\3&11583659&0&E1
       Driver: n/a

         Name: High Definition Audio Controller
    Device ID: PCI\VEN_1102&DEV_0009&SUBSYS_00181102&REV_00\5&2F3819A4&0&0000E1
       Driver: n/a

         Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D
    Device ID: PCI\VEN_8086&DEV_1C2D&SUBSYS_04AA1028&REV_05\3&11583659&0&D0
       Driver: n/a

         Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10
    Device ID: PCI\VEN_8086&DEV_1C10&SUBSYS_04AA1028&REV_B5\3&11583659&0&E0
       Driver: n/a

         Name: Renesas Electronics USB 3.0 Host Controller
    Device ID: PCI\VEN_1033&DEV_0194&SUBSYS_50051458&REV_03\4&1489C212&0&00E2
       Driver: n/a

         Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26
    Device ID: PCI\VEN_8086&DEV_1C26&SUBSYS_04AA1028&REV_05\3&11583659&0&E8
       Driver: n/a

         Name: 2nd generation Intel® Core™ processor family PCI Express Controller - 0101
    Device ID: PCI\VEN_8086&DEV_0101&SUBSYS_04AA1028&REV_09\3&11583659&0&08
       Driver: n/a

         Name: High Definition Audio Controller
    Device ID: PCI\VEN_1002&DEV_AA68&SUBSYS_AA681028&REV_00\4&DDE86B&0&0108
       Driver: n/a

         Name: Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller - 1C22
    Device ID: PCI\VEN_8086&DEV_1C22&SUBSYS_04AA1028&REV_05\3&11583659&0&FB
       Driver: n/a

         Name: 2nd generation Intel® Core™ processor family DRAM Controller - 0100
    Device ID: PCI\VEN_8086&DEV_0100&SUBSYS_04AA1028&REV_09\3&11583659&0&00
       Driver: n/a

  • Anonymous's avatar
    Anonymous
    12 years ago

    I created a separate thread for you, hope that's okay 😕mileyhappy:

About The Sims 3 Technical Issues

Get help with issues in The Sims 3 from fellow Simmers.83,274 PostsLatest Activity: 3 hours ago