Forum Discussion
3 years ago
I decided to reinstall all the sims i have, EP and SP, everything was working perfectly but master suite and into the future it pops up a message from origin saying it ocurred a error dowloading and ask me to verify my connection, pretty sure everything is fine with the connection as i downloaded other packs, any idea of what could be happen?
- EA_Solaire3 years ago
Community Manager
Hey there @anninhasimmers,
Let's try the following steps to see if we can get this error cleared up:
- Clear the cache for Origin
- Run Origin as an administrator
- Check for any background applications blocking Origin and the download
If these steps don't help, can you give it a try from the EA App instead, and let me know how that works for you please?
- 3 years agoTried on origin and nothing happened even as administrator!!! Then i downloaded Ea and it show theres a error in you download
somenthing gone wrong during the download please wait a sec and try again, i dont know anymore what do to - 3 years ago@EA_Solaire I am trying by Ea app now, the problem remains happening… I tried to delete de cache as it says on ea app but it doesnt seem to solve, any other game is downloading fine i can’t understand why is this happening
- EA_Solaire3 years ago
Community Manager
Thanks for checking- this is an issue that's currently being investigated, so I've merged your post with the main thread on this issue.
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