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I decided to reinstall all the sims i have, EP and SP, everything was working perfectly but master suite and into the future it pops up a message from origin saying it ocurred a error dowloading and ask me to verify my connection, pretty sure everything is fine with the connection as i downloaded other packs, any idea of what could be happen?
Hey there @anninhasimmers,
Let's try the following steps to see if we can get this error cleared up:
- Clear the cache for Origin
- Run Origin as an administrator
- Check for any background applications blocking Origin and the download
If these steps don't help, can you give it a try from the EA App instead, and let me know how that works for you please?
- 3 years agoTried on origin and nothing happened even as administrator!!! Then i downloaded Ea and it show theres a error in you download
somenthing gone wrong during the download please wait a sec and try again, i dont know anymore what do to - 3 years ago@EA_Solaire I am trying by Ea app now, the problem remains happening… I tried to delete de cache as it says on ea app but it doesnt seem to solve, any other game is downloading fine i can’t understand why is this happening
- EA_Solaire3 years ago
Community Manager
Thanks for checking- this is an issue that's currently being investigated, so I've merged your post with the main thread on this issue.
- 3 years ago
Hey! I'm experiencing this with both back to the future and generations. I've done all the steps suggested here but its still giving issues. My codes are definitely good. I'll check back later to see if things have been fixed! Thanks!
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