The Sims 3 new codes from humble origin bundle problem digits

i active them on origin first , and later i try on sims 3 page but them dosent work's ☹️

Origin first ☹️

So please help ?

I added 16 digit code to origin and next 20 digit to thesims3.com and yes I can install the game but I have black screen ;c

im think is problem your pc :P

Having same issue. I initially used the HB code on Origin and it gave me a 20 digit  product code that didn't register on the Sims website. I have my new product codes and registered them on the website only. Origin still shows my old codes in game details and the game still refuses to launch. I have reinstalled and manually updated (as was recommended by chat agent).

im put key in sims 3 and is 

"The serial code you entered is invalid. Please enter a valid serial code and re-submit.
What does this mean?"

Please help?

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